Hannah Loveless
Anoka
Summary
Dynamic leader and problem-solver with a proven track record at Party City, enhancing team productivity and customer satisfaction. Excelled in staff training, customer service, and creating engaging environments. Skilled in multitasking and time management, significantly improving operational efficiency. Creative mind to help people create amazing decorations hat everyone will remember.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Dennys Restaurant
05.2019 - 10.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Handeled to go orders and helped servers bring food and beverages to tabels.
- Cleaned up around restraunt when it slowed down.
Sales Associate
Party City
08.2020 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped costumers with making balloon bouqets for special events.
- Cleaned store by recovering and sweeping the floors.
- Helped put product away to ensure fully stocked shelves for the day.
Manager
Party City
10.2023 - 02.2025
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Managed closing and opening tasks such as counting tills, and putting drawers together for the day.
- Helped costumers locate product and find alternitives.
- Blew up and helped put together balloon bouqets that fit the person needs, and set balloon orders for furture dates.
- Helped put product away and downstocked when needed, and kept store looking full and clean through out the day.
- Picked online orders throughout the day.
- Set planograms for the store when new product came in.
- Used registers to ring out costumers when needed.
- Cleaned up at the end of the day to ensure a clean and safe work enviroment for the next day.
Education
High School Diploma -
Anoka High School
Anoka, MN06-2021
Skills
- Customer service
- Teamwork and collaboration
- Team leadership
- Strong multitasking
- Time management
- Decision-making
- Problem-solving skills
- Staff training and development
- Making a fun work enviroment
- Creative Mind
Timeline
Manager
Party City
10.2023 - 02.2025
Sales Associate
Party City
08.2020 - 08.2023
Restaurant Hostess
Dennys Restaurant
05.2019 - 10.2019
High School Diploma -
Anoka High School
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