Hassan Al-Salman
Senior Banker
Coon Rapids
Summary
Dynamic Senior Banker with a proven track record at Bank of America, excelling in customer relationship management and operational efficiency. Recognized for driving sales through tailored financial solutions and mentoring junior staff. Adept at analyzing data to enhance client satisfaction and foster long-term relationships, resulting in increased referrals and business growth.
Overview
2
2
years of professional experience
1
1
Language
Work History
Senior Banker
Bank of America
04.2025 - Current
- Facilitated communication between various bank departments, promoting a collaborative work environment and efficient problem resolution for clients.
- Played an active role in driving sales targets by proactively pitching new products/services to both existing and prospective clients.
- Increased client satisfaction by providing customized financial solutions tailored to their specific needs.
- Mentored junior bankers, sharing knowledge and expertise to foster professional growth within the team.
- Developed long-lasting relationships with clients, resulting in an expanded customer base and increased referrals.
- Discussed financial options with clients and provided informed suggestions.
Relationship Banker
Bank of America
07.2024 - 04.2025
- Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.
- Managed multiple customer accounts efficiently, ensuring accurate record-keeping and timely resolution of issues.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
- Enhanced reputation as a trusted advisor with clients through consistent delivery of high-quality financial guidance and support.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
Sales Expert
T Mobile
11.2023 - 10.2024
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Enhanced CRM system usage within the team, ensuring accurate tracking of all activities for improved pipeline visibility and forecasting accuracy.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Established long-term relationships with clients, leading to increased repeat business and customer loyalty.
- Developed strong product knowledge, effectively communicating features and benefits to customers for informed decisionmaking.
Education
Bachelor of Science - Finance
Metropolitan State University
Saint Paul, MN05-2026
Skills
Operational efficiency
Analyzing data
Customer relationship management
Educating clients
Financial goal discovery
De-escalating conflicts
Teamwork and collaboration
Computer skills
Customer service
Sales strategy
Self motivation
Decision-making
Timeline
Senior Banker
Bank of America
04.2025 - Current
Relationship Banker
Bank of America
07.2024 - 04.2025
Sales Expert
T Mobile
11.2023 - 10.2024
Bachelor of Science - Finance
Metropolitan State University