Compassionate and detail-oriented professional with comprehensive experience in mental health services, staffing coordination, and eligibility determination. Background includes working as an Eligibility Specialist, Staffing Specialist, and Direct Care Professional, with a strong focus on supporting individuals with mental health and behavioral health needs. Skilled in assessing client eligibility for public assistance and health services, coordinating care staff schedules, and providing direct support in residential and clinical settings. Known for strong interpersonal skills, crisis intervention abilities, and a commitment to improving client outcomes through efficient service delivery and empathetic care.