Hassan Hussein
Saint Cloud
Summary
Compassionate and detail-oriented professional with comprehensive experience in mental health services, staffing coordination, and eligibility determination. Background includes working as an Eligibility Specialist, Staffing Specialist, and Direct Care Professional, with a strong focus on supporting individuals with mental health and behavioral health needs. Skilled in assessing client eligibility for public assistance and health services, coordinating care staff schedules, and providing direct support in residential and clinical settings. Known for strong interpersonal skills, crisis intervention abilities, and a commitment to improving client outcomes through efficient service delivery and empathetic care.
Overview
9
9
years of professional experience
Work History
Eligibility Specialist
Stearns County Human Services
10.2024 - Current
- Assisted in determining eligibility for various programs and services.
- Reviewed applications and supporting documents for compliance with guidelines.
- Maintained accurate records using case management software.
- Facilitated communication between clients and program administrators.
- Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
- Processed and certified documents for accuracy and compliance with government regulations.
- Interviewed applicants and explained scope of different available benefits.
Bilingual Staffing Specialist
Doherty Staffing
07.2022 - 10.2024
- Conducted candidate screenings to identify qualified individuals for open positions.
- Assisted in coordinating interviews between candidates and hiring managers.
- Supported onboarding processes by preparing new hire documentation and materials.
- Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
Direct Support Professional
REM Central Lakes
11.2016 - 07.2022
- Assisted in developing and implementing individualized treatment plans for patients.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Provided direct patient care, ensuring safety and comfort in mental health environments.
- Monitored patient behavior and reported changes to nursing staff for timely intervention.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Education
Associate of Science - Liberal Arts And Sciences
Saint Cloud Technical Community College
Saint Cloud, MN05-2020
Skills
- Data entry
- Effective communication skills
- Microsoft office
- Telephone etiquette
- Policy interpretation
- Government relations
- Public assistance programs
- Documentation and reporting
- Disability awareness
- Social services
- Case management
Languages
SOMALI
Native or Bilingual
Timeline
Eligibility Specialist
Stearns County Human Services
10.2024 - Current
Bilingual Staffing Specialist
Doherty Staffing
07.2022 - 10.2024
Direct Support Professional
REM Central Lakes
11.2016 - 07.2022
Associate of Science - Liberal Arts And Sciences
Saint Cloud Technical Community College