Hasset Seid
Woodbury,MN
Summary
Dynamic professional with a proven track record at Hilltop Cafe, excelling in customer engagement and team leadership. Skilled in time management and problem-solving, and bilingual in English and Amharic, I foster community connections and promote positive change. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am also willing to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Barista
Hilltop Cafe
06.2024 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Kids Retreat Volunteer
Stillwater Area High School
09.2023 - 05.2025
- Led group discussions and activities to meet different community needs.
- Educated young people about strategies for driving discussions and promoting social changes.
- Assisted with special events and programs.
- Engaged in conversations with young elementary students about maintaining a positive sense of courage and kindness.
- Maintained clean, neat, and operational facilities to serve program needs.
Dining Room Manager
Hilltop International Cuisine
12.2021 - Current
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Designed overall floorplans and coordinated modifications for events and special reservations.
- Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
- Implemented training program for front of house staff to maintain high standards of customer service.
Education
High School Diploma -
Stillwater Area High School
Stillwater, MN06.2025
Skills
- Calm demeanor
- Time management
- Problem-solving
- Attention to detail
- Team leadership
- English and Amharic proficiency
- Documentation and reporting
- Administrative support
- Community engagement
Timeline
Barista
Hilltop Cafe
06.2024 - Current
Kids Retreat Volunteer
Stillwater Area High School
09.2023 - 05.2025
Dining Room Manager
Hilltop International Cuisine
12.2021 - Current
High School Diploma -
Stillwater Area High School
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