Havannah Abrams

• Served plated meals and beverages with attention to timing and guest needs.
• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Set up banquet rooms according to event orders and floor plans.
• Cleared tables, reset place settings, and prepared rooms for next function.

• Coordinated with banquet captain and kitchen staff to deliver smooth service.
• Replenished buffets, beverage stations, and service areas throughout events.
• Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.

• Followed sanitation and food safety standards during all service activities.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
• Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.

• Managed floor operations, resolving service issues quickly during fast-paced events.
• Supervised servers and bussers, maintaining service standards and guest satisfaction.
• Coordinated with kitchen staff to deliver accurate meal service and timely course transitions.
• Directed banquet service teams to ensure smooth event setup, execution, and breakdown.
• Trained new staff on catering procedures, table service, and event etiquette.
• Communicated event requirements with clients and internal teams to support seamless execution.
• Monitored cleanliness, safety, and presentation standards throughout service areas.
• Organized event logistics, aligning staffing, timing, and service flow with banquet schedules.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.
• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
• Maximized team productivity by expertly delegating tasks to kitchen staff.

• Demonstrated self-motivation by consistently completing tasks ahead of deadlines in various roles.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.
• Adapted to new situations by quickly mastering job responsibilities in fast-paced environments.

Carpentry License

Osseo Senior high