Summary
Overview
Work History
Skills
Timeline
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Haylee Nieman

Minneapolis,MN

Summary

An experienced young professional who has successfully led multiple teams in fast-pace, high-volume settings. Maximizing opportunities for sales growth, I have exceeded annual budget plans by implementing sustainable strategies. Supporting career development within my team I am a passionate and dedicated employee.

Overview

3
3
years of professional experience

Work History

Shop Manager

Wildflyer Coffee - "End Youth Homelessness"
10.2023 - Current
  • Increased revenue by 25% by executing sale strategies and training
  • Controlled labor by 33% while increasing effectiveness on the floor
  • Cultivated a positive work culture
  • Collaborated with production team on creating and putting in place successful standard of operation guides.

General Manager

Caribou Coffee
11.2021 - 11.2023
  • Managed and developed a team of 23 employees, including management
  • Keeping them engaged with our guest and business
  • Controlled 46% of the businesses yearly profit
  • Exceeded sales plan by 24%
  • Kept a low turnover rate during my entire time managing by fostering a positive work experience.

Optician

Family Vision Clinic
11.2020 - 05.2021
  • Collaborated with team to provide a memorable guest experience
  • Resolved guest complaints by providing personalized solutions
  • Paid close attention to detail to support the team's big picture goals.

Skills

  • Relationship building and effective communication
  • Strategic thinking and execution
  • Recognition and constructive criticism

Timeline

Shop Manager

Wildflyer Coffee - "End Youth Homelessness"
10.2023 - Current

General Manager

Caribou Coffee
11.2021 - 11.2023

Optician

Family Vision Clinic
11.2020 - 05.2021

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Haylee Nieman