Hayley Polzin
Litchfield
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Buffalo Lake Healthcare Center
08.2024 - Current
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
CNA
Bethesda
07.2023 - 07.2024
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
CNA
Ecumen
08.2022 - 05.2023
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
Meeker Manor
08.2021 - 08.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Associate of Science - Nursing
Ridgewater College
Willmar, MN05-2025
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- End-of-life care
- Medication administration
- Problem-solving
- Multitasking and organization
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Home Health Aide (HHA) Certification
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
Timeline
CNA
Buffalo Lake Healthcare Center
08.2024 - Current
CNA
Bethesda
07.2023 - 07.2024
CNA
Ecumen
08.2022 - 05.2023
CNA
Meeker Manor
08.2021 - 08.2022
Associate of Science - Nursing
Ridgewater College
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