Heather Isle
BRAINERD
Summary
Professional and compassionate social services professional, dedicated to improving well-being of students and families through effective intervention and support. Adept in building strong relationships with clients and collaborating with multidisciplinary teams to achieve impactful outcomes. Recognized for adaptability and reliability in dynamic environments, showcasing skills in crisis management and resource coordination.
Overview
27
27
years of professional experience
Work History
Family Services Worker
Independent School District #186
10.1999 - Current
- Developed and implemented programs to support children's mental health and well-being.
- Improved family well-being by assessing needs and connecting them with appropriate community resources.
- Improved access to mental health services for families by establishing partnerships with local providers and coordinating referrals as needed.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of family services.
- Empowered at-risk youth through mentoring, skill-building activities, and academic support services.
- Maintained accurate case records for efficient decision-making processes and legal compliance requirements.
- Collaborated with multidisciplinary teams to develop comprehensive service plans tailored to each student and family's unique needs.
- Ensured child safety through thorough home visits, assessments, and coordination with relevant service providers.
- Strengthened family resilience by delivering crisis intervention services during times of heightened stress or conflict within the household.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
Day Treatment Counselor
Hill City School District #2
09.1997 - 05.1999
- Implemented behavior management strategies based on individual student plans
- Provided one-on-one interventions to de-escalate disruptive behavior
- Monitored student behavior in the classroom and throughout the school day
- Offered positive reinforcement and rewards for appropriate behavior
- Lead small group therapy sessions focused on social skills development, emotional regulation, and problem-solving
- Facilitated activities that support cognitive behavioral therapy techniques
- Engaged students in calming and relaxation exercises
- Communicated with teachers regarding student progress and behavior concerns
- Attended team meetings to discuss treatment plans and interventions
- Assisted teachers with classroom management strategies
- Maintained detailed records of student behavior and interventions
- Responded to immediate crisis situations with students, such as severe emotional outbursts
- Communicated with parents regarding their child's progress and treatment plan
Education
Bachelor of Science - Applied Psychology
Bemidji State University
Bemidji, MNMinor - Chemical Dependency
Bemidji State University
Bemidji, MNAssociate of Arts - General
Brainerd Community College
Brainerd, MNSkills
- Professional boundaries
- Professional ethics
- Child welfare laws
- Suicide prevention
- Community resources
- Mental health assessment
- Substance abuse awareness
- Self-care promotion
- Mental health support
- Goal setting assistance
- Boundary setting
- Interdisciplinary collaboration
- Anger management techniques
Timeline
Family Services Worker
Independent School District #186
10.1999 - Current
Day Treatment Counselor
Hill City School District #2
09.1997 - 05.1999
Bachelor of Science - Applied Psychology
Bemidji State University
Minor - Chemical Dependency
Bemidji State University
Associate of Arts - General
Brainerd Community College
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