Heather Ness
Arlington
Summary
Dynamic Store Manager with a proven track record at Farmers Co-op Oil, excelling in customer service and problem-solving. Successfully implemented sales strategies that boosted store performance and enhanced customer satisfaction. Skilled in inventory control and adept at multitasking, fostering a high-performing team environment.
Overview
6
6
years of professional experience
Work History
Store Manager
Farmers Co-op Oil
New Auburn, MN
07.2023 - 01.2026
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service best practices and operational procedures.
- Developed and implemented sales strategies to enhance store performance and customer satisfaction.
- Analyzed sales reports to identify trends and adjust merchandising strategies accordingly.
- Managed inventory control, cash control, and store opening and closing procedures.
CNA
Woodstone Senior Living
Hutchinson, MN
05.2020 - 02.2021
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service best practices and operational procedures.
- Developed and implemented sales strategies to enhance store performance and customer satisfaction.
- Analyzed sales reports to identify trends and adjust merchandising strategies accordingly.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
High School Diploma -
Mankato West High School
Mankato, MNSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Farmers Co-op Oil
07.2023 - 01.2026
CNA
Woodstone Senior Living
05.2020 - 02.2021
High School Diploma -
Mankato West High School