Heather Springer
Forbes
Summary
Dynamic team leader with a proven track record at Target, excelling in resource allocation and performance monitoring. Skilled in coaching and mentoring, I enhanced team productivity and streamlined inventory processes, achieving operational goals. Committed to fostering collaboration and building relationships, I empower team members to excel in their roles.
Overview
29
29
years of professional experience
Work History
Team Leader
Target
Virginia, MN
11.2008 - Current
- Led team in achieving operational goals through effective resource allocation and performance monitoring.
- Implemented training programs to enhance team skills and improve overall productivity.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Collaborated with cross-functional teams to optimize workflow and enhance customer experience.
- Developed and executed strategies for enhancing store efficiency and meeting sales targets.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Labor Worker
Ulland Brothers
Hibbing, MN
10.2002 - 11.2008
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean and organized work areas, contributing to overall efficiency on the job site.
- Did dirt work on job sites
- Ran a skid steer to move numerous things on the job site.
- Controlled traffic for the paving free
Waitress
Sportsmen’s Resturant
Hibbing, MN
03.1997 - 02.2001
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new staff on restaurant procedures and customer interaction techniques.
- Handled cash transactions and processed payments accurately to ensure financial integrity.
- Developed strong rapport with regular customers, fostering loyalty and repeat business.
Education
High School Diploma -
Cook High School
Cook, MNSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Work Planning and Prioritization
- Coaching and mentoring
- Goal setting
- Daily workflow improvement
- Leading team meetings
- Relationship building
Timeline
Team Leader
Target
11.2008 - Current
Labor Worker
Ulland Brothers
10.2002 - 11.2008
Waitress
Sportsmen’s Resturant
03.1997 - 02.2001
High School Diploma -
Cook High School