Heather Storey
Minneapolis
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Certified Veterinary Technician
Westgate Pet Clinic
06.2025 - 09.2025
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Maintained detailed records of animal health care and diagnostic treatments.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Obtained patient history from owners and performed physical examinations.
Medical Reception Lead
Health Partners-Methodist Hospital
06.2024 - 06.2025
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Certified Veterinary Technician
Animal Emergency and Referral Center
09.2022 - 06.2024
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Maintained detailed records of animal health care and diagnostic treatments.
- Obtained patient history from owners and performed physical examinations.
Occupational Coordinator
Gehrman Animal Hospital
08.2015 - 09.2022
- Responsible for day-to-day operations in a multiple doctor practice.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Trained and preformed evaluations on team members.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Wrote SOP's for hospital practices and safety.
- Radiation Safety Office, Inventory Manager and Lead Technician.
Education
Bachelor of Science - Psychology
University of Wisconsin, La Crosse
La Crosse, WIAssociate of Applied Science - Veterinary Science
Globe University
Onalaska, WISkills
- Team communication
- Leadership
- Time Management
- Organization
- Client education
- Problet Solving
Timeline
Certified Veterinary Technician
Westgate Pet Clinic
06.2025 - 09.2025
Medical Reception Lead
Health Partners-Methodist Hospital
06.2024 - 06.2025
Certified Veterinary Technician
Animal Emergency and Referral Center
09.2022 - 06.2024
Occupational Coordinator
Gehrman Animal Hospital
08.2015 - 09.2022
Bachelor of Science - Psychology
University of Wisconsin, La Crosse
Associate of Applied Science - Veterinary Science
Globe University
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