Heather Woodard
Minneapolis
Summary
Certified Regulatory Compliance Manager (CRCM) and Senior Compliance Officer with over fifteen years of experience specializing in regulatory change management within complex, highly regulated environments. Demonstrated success leading enterprise-wide regulatory change initiatives, managing large-scale regulatory exams, mitigating regulatory risks, and driving sustainable compliance across multiple business lines.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Compliance Officer, VP | Senior Compliance Specialist
Wells Fargo & Company
02.2018 - Current
- Execution of sustainable regulatory change management program, enhancing visibility, accountability, and enterprise-wide compliance.
- Manage the end-to-end regulatory change process, from horizon scanning and impact assessment to control development, implementation oversight, and compliance validation.
- Develop and maintain the issuing authority inventory, enabling proactive identification and assessment of regulatory changes while ensuring consistency across the enterprise.
- Design and manage the regulatory change business impact assessment to evaluate applicability, required actions, and business impacts, delivering oversight and credible challenge through implementation.
- Implement process and design improvements for the compliance program impact assessment, ensuring evaluation of regulatory changes that may impact the compliance inventory, program, or elements.
- Key participant in high-priority sustainability initiatives, prepare submissions and inquiry responses, review evidence for completeness, conduct walkthroughs, and collaborate with Legal and Risk partners on the development of materials.
- Collaborate with Legal, Risk, and Compliance partners to draft the regulatory change management policy and procedure, formalize processes, address regulatory requirements, and strengthen enterprise compliance governance.
- Design, develop, and implement compliance controls to meet high-priority regulatory commitments and mitigate regulatory risks.
- Effectively communicate complex regulatory issues and influence senior leadership to drive decision-making.
- Foster strong relationships with cross-functional partners across Legal, Risk, and business lines to support regulatory change execution.
- Served as Product Owner for the regulatory change system of record, overseeing system enhancements, streamlining workflow redesign, and collaborating with stakeholders to strengthen compliance tracking and enterprise-wide adoption.
Business Execution Consultant 3 | Business Execution Consultant 4
Wells Fargo & Company
08.2010 - 10.2018
- Developed a sustainable regulatory change management framework to enhance governance, support audit readiness, and reduce regulatory risk across the enterprise.
- Conceptualized and drove design of regulatory change horizon scanning from a business-specific solution supporting only Consumer Lending into a scalable, enterprise-wide framework.
- Collaborated with Legal, Risk, and business partners to ensure alignment on requirements, implementation, and sustainability of the regulatory change model.
- Established program metrics and controls to evaluate risk and effectiveness, contributing to successful audit outcomes and increased program adoption, and support internal and external reviews.
- Served as business lead and Product Owner in the development of a new regulatory change system of record to support the regulatory change framework, defining requirements and guiding design to enable standardization.
- Created a standardized styling guide for consistent execution of drafting and issuing regulatory changes.
- Maintained and updated regulatory change documentation, including internal process materials, system procedures, user guides, and internal process materials.
- Designed an automated process for systematic routing of change alerts from Compliance to Legal in alignment with internal and external deliverables.
Education
Bachelor Degree - undefined
University of Minnesota
01.2007
Skills
- Regulatory Compliance
- Regulatory Change Management & Horizon Scanning
- Impact Assessment (Regulatory, Business, and Compliance Programs)
- Compliance Framework & Control Design
- Regulatory Exam and Audit Management
- Policy & Procedure Development
- Enforcement Action & Regulatory Commitment Response
- Product Ownership (Compliance System of Record)
- Risk Mitigation Strategy
Certification
Certified Regulatory Compliance Manager (CRCM) - 2021
Timeline
Lead Compliance Officer, VP | Senior Compliance Specialist
Wells Fargo & Company
02.2018 - Current
Business Execution Consultant 3 | Business Execution Consultant 4
Wells Fargo & Company
08.2010 - 10.2018
Bachelor Degree - undefined
University of Minnesota
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