Heaven Bataille
Saint Paul
Summary
Upbeat sales leader with a track record of managing teams and ensuring exceptional customer service. Strong relationship-building skills and expertise in inventory management contribute to a thriving sales environment. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
7
7
years of professional experience
Work History
Sales Manager
Speedway Gas Station
Woodbury
12.2024 - 10.2025
- Managed daily operations and maintained high standards of customer service.
- Trained and supervised team members, resulting in improved sales performance.
- Oversaw inventory management and ensured product availability for customers.
- Developed staff schedules to optimize coverage during peak hours.
- Analyzed sales data to identify trends, leading to targeted strategies for store performance enhancement.
- Managed daily operations of sales department, including supervision of staff members.
- Established and nurtured relationships with key clients, strengthening customer loyalty and retention.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Sales Associate
Speedway Gas Station
Woodbury
06.2024 - 12.2024
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves with merchandise and ensured proper product displays.
- Collaborated with team members to efficiently address daily operational needs.
- Delivered excellent customer service by promptly addressing inquiries and concerns.
- Trained new associates on store policies and operational procedures.
- Greeted customers and provided exceptional customer service.
- Resolved customer complaints professionally to enhance overall shopping experience.
- Worked with fellow sales team members to achieve group targets.
Housekeeping Cleaner
HCSG Group
Saint Paul
03.2023 - 02.2024
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Inspected areas for cleanliness, resolving issues promptly to maintain high standards.
- Fulfilled special cleaning requests to meet specific needs of staff and management.
- Collaborated with team members to streamline cleaning schedules for optimal coverage.
- Trained new staff on housekeeping procedures and safety guidelines.
- Removed trash from various locations to ensure cleanliness and hygiene.
- Organized storage closets ensuring that all items are properly labeled and stored away safely.
Bartender
Turtle Lake Casino
Turtle Lake
02.2019 - 02.2020
- Mixed and served a variety of cocktails and beverages to customers.
- Engaged with customers to deliver exceptional service and tailored drink recommendations.
- Greeted customers and provided excellent customer service.
- Acquired in-depth knowledge of drink recipes and menu offerings to enhance customer inquiries.
- Managed inventory by tracking supplies and ensuring timely product orders.
- Processed customer payments accurately using point-of-sale systems.
- Followed safety protocols for handling food and beverages at the casino.
- Developed good working relationships with fellow employees through effective communication.
Education
GED -
WITC-Wisconsin Indian Tech College
New Richmond, WI08-2019
Skills
- Direct sales
- Continuous improvements
- Product and service management
- Relationship building
- Team oversight
- Staff management
- Positive and upbeat
- Vendor management
Timeline
Sales Manager
Speedway Gas Station
12.2024 - 10.2025
Sales Associate
Speedway Gas Station
06.2024 - 12.2024
Housekeeping Cleaner
HCSG Group
03.2023 - 02.2024
Bartender
Turtle Lake Casino
02.2019 - 02.2020
GED -
WITC-Wisconsin Indian Tech College