Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Heaven  Herman

Heaven Herman

Hastings

Summary

Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Highly motivated employee with a desire to take on new challenges. Strong work ethic, and exceptional interpersonal skills.

Overview

3
3
years of professional experience

Work History

Sales Team Member

Fleet Farm
Hastings
07.2022 - Current
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Maintained organized displays to enhance product visibility and accessibility.
  • Restocked merchandise on shelves to ensure inventory availability for shoppers.
  • Collaborated with team members to address customer inquiries and resolve issues.
  • Trained new staff on sales techniques and company policies for effective performance.
  • Resolved customer complaints in a professional manner.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • An active member of the ACT committee, I helped keep employee morale high through fun activities and appreciation.

Education

Associate of Arts - Communications

Inver Hills Community College, Inver Grove Heights, MN
07-2025
  • [Fall, 2025] - Dean's List
  • Additional Coursework in Interpersonal Communications- Collaborated with third and fourth graders from St.Paul School of Northern Lights to write an original children's book, hosted an event where we celebrated each others work, and supported the college's community and public relations efforts.

High School Diploma -

Hastings High School , Hastings, MN
06-2023
  • Hastings Rotary Student of the Month Recipient, September 2022
  • Ruth Gale Doffing Scholarship Recipient
  • United States History AP Course
  • English Language and Composition AP Course
  • Participated in Show Choir, Fall 2019 to Spring 2023
  • Team Leader of Dynamic Edition Women's Show Choir Group
  • Participated in Link Crew, Fall 2021 to Spring of 2023
  • Participated in Student Council, Fall 2021 to Spring of 2022

Skills

  • Effective communication
  • Customer service
  • Flexible and adaptable
  • Team player
  • Friendly, positive attitude
  • Adult Mental Health First Aid certified

Affiliations

  • Hiking
  • Art
  • Meeting new people and making new connections

Timeline

Sales Team Member - Fleet Farm
07.2022 - Current
Inver Hills Community College - Associate of Arts, Communications
Hastings High School - High School Diploma,
Heaven Herman