Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hobbies and Interests
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Heidi Berg

Forest Lake

Summary

Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing stressful situations. Dedicated to enhancing guest experiences and ensuring smooth operations.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Key's Cafe
07.2024 - 08.2025
  • Greeted guests warmly, creating a welcoming atmosphere upon arrival.
  • Assisted in maintaining cleanliness and organization of dining areas.
  • Handled guest inquiries and concerns with professionalism and patience.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Education

High School -

Forest Lake Senior High School
09.2025

Skills

  • Communication
  • Organization
  • Leadership
  • Assertiveness
  • Handling complaints
  • Judgment and decision making
  • Strong multitasking
  • Active learning
  • Cleanliness and hygiene
  • Conflict resolution

Accomplishments

  • Magna Cum Laude for having a high gpa, June 2020
  • Magna Cum Laude for having a high gpa, June 2019
  • Magna Cum Laude for having a high gpa, June 2018
  • Cum Laude for having a high gpa, June 2017

Timeline

Restaurant Hostess

Key's Cafe
07.2024 - 08.2025

High School -

Forest Lake Senior High School

Hobbies and Interests

Prom Planning Committee

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Heidi Berg