Heidy Castro
Rochester
Summary
As I keep working I have developed strong customer service and multitasking skills in high-paced restaurant environment. I demonstrate ability to manage multiple responsibilities while maintaining positive and professional attitude. I am very capable of doing my work correctly under pressure while still treating everyone with respect and kindness. I am looking forward to learning more as I work in different environments.
Overview
3
3
years of professional experience
Work History
Server
Roosters Barn and Grill
12.2024 - Current
- My job here at Roosters is to greet customers and make them feel like they can come back anytime. I answer all their question about the menu. make some suggestion if they would like and take their orders.
- At Roosters at am responsible for making sure that my customers have everything they need and wanted, I run their food out, and help them with their bill after they're all done.
- As I work here I learned that not every one works the same, but I try to work well with everyone, and am very open to advice to get better only at what I do.
Server
Los Arcos Mexican Restaurant
07.2023 - 05.2024
- My job as a server at Los Arcos was to greet customers, make them feel very welcome, make some suggestion from the menu, take their orders, make sure their have everything they need, and help them take care of their bill later.
- While I worked here I also did a variety of other jobs, like hosting, carry food out, some bartending(mostly for special drinks that were sold there), a ton of cleaning.
- As a server here I learned to do better under pressure and to manage my time more efficiently.
- I work very well with everyone, take advice anytime, and am very capable of of doing my job correctly while under pressure.
Host, Server
Las Glorias
06.2022 - 03.2023
- Las Gloria's was a food truck and one of the first jobs I had.
- I was responsible for taking order in person and on the phone, letting customers know the right prices and ingredients in the food, help them pay, and prepare their food to carry out to their cars.
- It was a bit different then your average server job at a restaurant, but I learned most of what I know at this job.
- It was a bit more work but definitely worth it for all it thought me.
Education
High school diploma -
John Marshall Senior High School
Rochester, MN11.2024
Skills
- Serving Experience
- Host/Hostess
- Organizational Skills
- Restaurant Experience
- Some Bartending
- Very good Customer service
- Food Service
- Communication Skills
- Team collaboration
- Safe food handling
- Cleaning
- Food running
- Babysitting
- Very fast learner
- Open minded
- Good at following instructions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Roosters Barn and Grill
12.2024 - Current
Server
Los Arcos Mexican Restaurant
07.2023 - 05.2024
Host, Server
Las Glorias
06.2022 - 03.2023
High school diploma -
John Marshall Senior High School
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