Hiba Abdi
Woodbury
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Nursing Assistant
Clare parker Homes Agency
Regina, SK, Canada
- Helped patients with maintaining their personal hygiene
- Looking over patients oxygen and BP stats
- Helping patients with health transition from surgery to recovery for example
- Making sure patients feel comfortable and safe
DIRECT SUPPORT PROVIDER
LIFE LONG HOME CARE
Regina, SK, Canada
- Assisting clients with shopping for groceries and everyday items
- Helping prepare meals according to dietary restrictions
- Making sure clients receive emotional and physical support
- Accompanying to doctor appointments and any essential errands
- Enforcing Patience and a good approach
- Administering medication
Caregiver
Country Lane Care Home
Pilot Butte, SK, Canada
01.2021 - 06.2023
- Providing care to disabled seniors who can’t move physically and have low mobility
- Trained new caregivers on best practices in resident care and safety procedures.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Providing care to disabled seniors who can’t move physically and have low mobility
- Administering medication and scheduling appointments
- Bathing and assisting them with their personal hygiene
- Built strong relationships with clients to deliver emotional support and companionship.
- Heavy-duty lifting clients from one area to another, ensuring timely communication with healthcare staff.
Front Desk Receptionist
Regina Huda School
Regina, SK, Canada
- Providing customer service
- Processing student application
- Answering calls and replying to voicemails
- Booking meetings for Teachers and staff
- Manage and organize all files
- Greet students, parents, and visitors in a professional and friendly manner
- Maintain a visitor sign in/out and issue visitor passes
- Direct visitors to the appropriate classrooms, offices, or staff members
- Monitor and control building entry to ensure safety
Front Desk Receptionist
Day Spa
Regina, SK, Canada
03.2020 - 09.2022
- Answering and directing phone calls
- Greeting and welcoming visitors
- Scheduling appointments or meetings
- Managing visitor sign-in/out procedures
- Invoicing or basic billing
- Handling petty cash or taking payments
- Coordinating with other departments (HR, facilities, IT)
- Maintaining a clean and organized reception area
Regions Hospital
Regina, SK, Canada
- Welcome and register patients upon arrival, ensuring a professional and friendly experience
- Collect co-pays, pre-payments, verify insurance details, and obtain photo identification
- Accurately schedule appointments for new and returning patients using the practice management system
- Provide patients with clear instructions regarding appointments, check-in procedures, referrals, directions, and payment requirements
- Prepare and manage patient charts in an organized and timely manner
- Stay informed on health care plan policies, insurance requirements, and network guidelines
- Maintain effective communication with patients, families, and healthcare staff to support quality care
- Assist with switchboard operations, including answering and transferring calls, scheduling interpreters, and coordinating referrals
- Perform additional administrative or support duties as needed to ensure smooth clinic operations
Resident Assistant
Fairview Ebenezer (York Gardens Location)
Minneapolis, MN
02.2025 - 04.2026
- Assist residents with personal care needs, including bathing/showering, grooming hair, shaving, foot and nail care, dressing, toileting, feeding, and use of assistive devices (hearing aids, glasses, mechanical lifts, and transfers)
- Provide health-related services as directed by the Registered Nurse, such as blood glucose monitoring, administering or assisting with medications including insulin, and following individualized care plans
- Measure and record vital signs, including temperature, blood pressure, pulse, and respiration, under RN supervision
- Support daily living by performing household tasks such as laundry, cleaning, delivering meal trays, and assisting with dining room service
- Encourage resident engagement by assisting with the preparation and facilitation of recreational and social activities
- Observe and monitor residents, reporting status updates,,behavioral changes, and any shifts in physical or emotional condition to appropriate staff
- Act as a mandated reporter by promptly communicating concerns of potential abuse, neglect, or mistreatment
- Offer input and relevant observations to support individualized resident care
- Respond quickly and appropriately to resident or facility emergencies to ensure safety and well-being
Medical Assistant Extership
Alina Health Dean Lakes Clinic
Shakopee, MN
04.2026 - 05.2026
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Managed time efficiently to complete all tasks by deadlines.
- Supported clinical staff by preparing examination rooms and sterilizing instruments for procedures.
- Educated patients on medication administration and post treatment care instructions to enhance compliance.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Education
High School Diploma -
Ubah Medical Academy
Hopkins, Minnesota, USA06.2017
Diploma - Medical Assistant Program
Rasmussen University
Skills
- Proven ability to work well with others
- Work independently with minimal supervision
- Able to lift, bend, stand and sit for long periods of time
- Able to execute a variety of instructions
- Keen interest in learning and personal growth
- Speak fluently in three different languages: English, Somali, Arabic
- Direct patient care
- CPR certification
- Vital sign monitoring
- Healthcare ethics
- Medical terminology
- Acknowledges strong computer skills (300 words per minute)
- Excellent customer service skills proficient at handling customer’s concerns and complaints
- Successfully exercised leadership in many environments by motivating employees and teammates to effectively incorporate strategic plans by being able to identify and integrate key issues affecting the organization and communicating in a way that allowed for change and new ideas
- Strong interpersonal communication and group skills including team building, community collaboration, program building capacity, and human resource management
- Responsible dependable and able to problem solving
- Leadership or supervisory experience
- Conflict resolution
- Social media knowledge
- Proficient in Microsoft word, Outlook, and Excel
- Very skilled at submitting due work efficiently
- Basic Life Support Certification
- Certified in CPR/AED
- HIPAA compliance
Certification
- Covid 19 fully Vaccinated
- First Aid and CPR Certificate
- Basic Life Support Certification
- Food Safety Certification
- Medication Administration Certificate
- WHMIS certification
- Valid Driver License
Timeline
Medical Assistant Extership
Alina Health Dean Lakes Clinic
04.2026 - 05.2026
Resident Assistant
Fairview Ebenezer (York Gardens Location)
02.2025 - 04.2026
Caregiver
Country Lane Care Home
01.2021 - 06.2023
Front Desk Receptionist
Day Spa
03.2020 - 09.2022
Diploma - Medical Assistant Program
Rasmussen University
Regions Hospital
Nursing Assistant
Clare parker Homes Agency
DIRECT SUPPORT PROVIDER
LIFE LONG HOME CARE
Front Desk Receptionist
Regina Huda School
High School Diploma -
Ubah Medical Academy