Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hikma Ahmed

Maple Grove

Summary

I have a diverse work history. I have customer service experience, and I also have medical experience. I am someone who enjoys having challenges and experiences that help me grow as a person and aid my personal development as an adult. I believe I am someone who is confident, diligent, compassionate, extremely hard-working, and has become adept at learning and applying new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Clinic Office Assistant

North Memorial Hospital
Robbinsdale
05.2025 - Current
  • Answered telephone calls promptly and efficiently handled inquiries from clients or other departments.
  • Filed insurance claims forms electronically or manually according to established procedures.
  • Organised and maintained patient records, including filing, data entry, and medical records retrieval.
  • Greeted and assisted patients in a friendly and professional manner.
  • Provided support to physicians and clinical staff by performing various duties related to patient care services.

Surgical Aide

Park Nicollet
Saint Louis Park
09.2024 - 03.2025
  • I aid the operating room staff with getting materials and supplies
  • stage for surgeries, and I prepare the surgical room to be clean before they begin
  • Collaborated effectively with other members of the healthcare team in order to provide quality care for patients undergoing surgical procedures.

CNA

GrapeTree Medical Staffing
01.2022 - 12.2024
  • Answered signal lights, bells or intercom systems to determine resident needs
  • Performed vital sign assessments, such as taking blood pressure and temperature
  • Provided assistance with activities of daily living, including bathing, dressing and grooming

CNA/CSA

Children's Minnesota
09.2023 - 08.2024
  • Communicated with patients to determine feelings, need for assistance or social and emotional support
  • Answered patient call lights promptly and responded to requests appropriately
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures

CNA

Redeemer Health and Rehab
09.2022 - 04.2023
  • Answered signal lights, bells or intercom systems to determine resident needs
  • Performed vital sign assessments, such as taking blood pressure and temperature
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
  • Provided assistance with activities of daily living, including bathing, dressing and grooming
  • Reported changes in patient conditions to registered nurse or physician

BAKERY CLERK/DONUT DECORATOR

Hy-Vee
08.2020 - 06.2021
  • With this job I packages product, stocked and ticketed items on the floor and I would aid wherever else Needed including customer service with fresh bakery product
  • I also became a donut decorator which entailed me frosting and decorating donuts

Education

Bachelor of Science - Biology

North Hennepin Community College
Brooklyn Park
06-2027

High School Diploma -

Osseo Senior High School
Osseo
06.2021

Skills

  • Medical terminology
  • Patient care
  • Clinical documentation
  • Data entry
  • Healthcare teamwork
  • Customer service
  • Time management

Certification

  • Basic Life Support

Languages

French
Limited
Italian
Limited
Spanish
Limited
Greek
Elementary

Timeline

Clinic Office Assistant

North Memorial Hospital
05.2025 - Current

Surgical Aide

Park Nicollet
09.2024 - 03.2025

CNA/CSA

Children's Minnesota
09.2023 - 08.2024

CNA

Redeemer Health and Rehab
09.2022 - 04.2023

CNA

GrapeTree Medical Staffing
01.2022 - 12.2024

BAKERY CLERK/DONUT DECORATOR

Hy-Vee
08.2020 - 06.2021

Bachelor of Science - Biology

North Hennepin Community College

High School Diploma -

Osseo Senior High School

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Hikma Ahmed