Howard Kastner
New ULM
Summary
Dynamic Site Reliability Engineer with a proven track record at IBM, excelling in incident management and system monitoring. Adept at enhancing operational efficiency and delivering exceptional technical presentations. Recognized for resolving complex issues and fostering team collaboration to drive productivity improvements. Committed to implementing security best practices in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Site Reliability Engineer
Computer Taks Group
10.2018 - Current
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Associate Technical Consultant
Vision Solutions
12.2016 - 11.2017
- Installed and configured operating systems and applications.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Monitored system performance to identify potential issues.
- Generated reports to track performance and analyze trends.
Staff Software Engineer
IBM
04.2011 - 12.2016
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
Education
No Degree - General
Minnesota State Community And Technical College
Fergus Falls, MN06-1984
Skills
- Network troubleshooting
- Security best practices
- Incident management
- System monitoring
- Technical presentations
- Technical expertise
- Technical documentation
Timeline
Site Reliability Engineer
Computer Taks Group
10.2018 - Current
Associate Technical Consultant
Vision Solutions
12.2016 - 11.2017
Staff Software Engineer
IBM
04.2011 - 12.2016
No Degree - General
Minnesota State Community And Technical College