Ian Campbell
Chaska,MN
Summary
Experienced driver/manager with a focus on effective communication and logistics coordination. Known for enhancing driver safety through training programs and leveraging delivery metrics to drive operational improvements.
Overview
14
14
years of professional experience
Work History
Driver/manager
Hawkeye Delivery Inc. (Sub Contractor to FedEx Ground)
Burnsville, MN
09.2014 - Current
- Coordinated daily operations to ensure timely delivery schedules and route optimization.
- Managed driver performance through regular evaluations and feedback sessions.
- Implemented training programs to enhance driver safety and compliance with regulations.
- Analyzed delivery metrics to identify areas for operational improvement and efficiency gains.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Coordinated with drivers to organize timely pickup and delivery.
- Ensured the timely delivery and pick up of 1,000 stops per day.
Driver
Blini Inc. (Sub Contractor to FedEx Ground)
Shakopee, MN
06.2012 - 09.2014
- Operated commercial vehicles safely in compliance with all traffic regulations.
- Managed delivery schedules to ensure timely and accurate product distribution.
- Conducted vehicle inspections and performed routine maintenance checks for safety.
- Assisted in training new drivers on company policies and operational procedures.
- Maintained detailed logs of deliveries, mileage, and vehicle conditions for reporting purposes.
- Resolved customer inquiries regarding delivery issues, enhancing service satisfaction.
- Followed all relevant traffic laws and safety regulations.
- Ensured the daily delivery of my route, servicing up to 250 customers per day.
Education
GED -
Chaska High School
Chaska, MN06-2008
Skills
- Customer service
- Strong leadership qualities
- Empathy and patience
- Active listening
- Effective communication
- Logistics coordination experience
- Driver scheduling
- Vehicle maintenance
- Conflict resolution techniques
- Delivery scheduling
- Route management
- Productivity standards implementation
Timeline
Driver/manager
Hawkeye Delivery Inc. (Sub Contractor to FedEx Ground)
09.2014 - Current
Driver
Blini Inc. (Sub Contractor to FedEx Ground)
06.2012 - 09.2014
GED -
Chaska High School