Summary
Overview
Work History
Education
Skills
ABOUT ME
Languages
Interests
Timeline
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Ian Zibble

Summary

A self-motivated and inspired worker with valuable experience in handling stressful situations and social troubleshooting. Extensive experience in the fast-paced food industry has sharpened my quick problem-solving skills. Now seeking to enhance my customer service abilities through new work experiences. With a strong background in food and bar service, a consistently positive attitude, and a deep understanding of customer satisfaction, I am confident in my ability to contribute as a valuable asset to any team.

Overview

5
5
years of professional experience

Work History

Barback and Bartender

The Fillmore Concert Venue (Live Nation), Downtown Minneapolis
02.2022 - Current
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.

Banquet Captain and Bartender

Stanley's Northeast Bar Room (Craft and Crew), Northeast Minneapolis
03.2021 - 10.2024
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Provided attentive service and proactively assessed guest needs.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted in setting up and breaking down bar area for special events.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Prepared cocktail batches efficiently under time constraints for timely service during peak hours.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Host and Food Expo

The Howe (Craft and Crew), South Minneapolis
10.2019 - 03.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered phone calls to take orders, give information and document reservations.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.

Education

High School -

South High School
South Minneapolis
05.2020

Skills

  • Efficient multitasking
  • Cleaning and sanitation
  • Cleanliness maintenance
  • Flexible schedule
  • Customer service
  • Highly reliable

ABOUT ME

I am a dedicated and personable professional, proudly rooted in Minneapolis and fluent in German, thanks to my education at the Twin Cities German Immersion School. My background in an intensive language immersion program has not only made me adaptable but also instilled a strong capacity for quick learning and effective communication.

After graduating from South Minneapolis High School in 2020, I decided to dive into the restaurant industry with Craft and Crew, where I discovered my passion for customer service. Within a short period, I achieved the distinction of being their youngest bartender at the age of 20. This experience honed my ability to manage multiple tasks efficiently while maintaining a positive demeanor, even in fast-paced environments.

I am excited about the opportunity to bring my strong organizational skills, attention to detail, and effective communication abilities to a receptionist role, where I can contribute to creating a welcoming and efficient atmosphere.

Languages

German
Professional Working

Interests

  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Swimming
  • 3D Printing
  • Road Trips
  • Backpacking
  • Creative Writing

Timeline

Barback and Bartender

The Fillmore Concert Venue (Live Nation), Downtown Minneapolis
02.2022 - Current

Banquet Captain and Bartender

Stanley's Northeast Bar Room (Craft and Crew), Northeast Minneapolis
03.2021 - 10.2024

Host and Food Expo

The Howe (Craft and Crew), South Minneapolis
10.2019 - 03.2021

High School -

South High School
Ian Zibble