Icyes Smith
Saint Paul
Summary
Detail-oriented professional with experience in security operations and customer service. Expertise in report writing and team collaboration enhances effective response to emergencies. Aiming to leverage skills to contribute to a safe and secure environment.
Overview
9
9
years of professional experience
Work History
Security Officer
Securitas Security
Minneapolis
09.2025 - Current
- Patrolled assigned areas to deter and detect suspicious activities or breaches.
- Responded to alarms and calls for assistance, providing timely intervention as needed.
- Collaborated with law enforcement during incidents, ensuring effective communication and support.
- Documented daily activities and incidents in detailed reports for management review.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Verified photo IDs and tickets to allow guests passage.
Cook
HMSHost
Minneapolis
05.2024 - 08.2025
- Prepared and cooked a variety of menu items according to recipes.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Collaborated with team members to ensure timely meal service during peak hours.
- Operated kitchen equipment safely, including grills, ovens, and fryers.
- Followed food safety standards for storage, handling, and preparation of food items.
- Adapted recipes to accommodate special dietary needs requested by customers.
Pizza Maker
Pizza Hut
Hopkins
03.2023 - 05.2024
- Collaborated with team members to fulfill customer orders efficiently and accurately.
- Cleaned and sanitized kitchen surfaces and equipment.
- Kept stations stocked and ready for use to maximize productivity.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
Team Member
Papa Johns
Minnetonka
07.2019 - 01.2023
- Topped pizzas with fresh ingredients and ensured even distribution for quality.
- Operated commercial ovens to bake pizzas at optimal temperatures and times.
- Prepared various pizza dough types from scratch using traditional recipes.
Team Member
Jersey Mike's Subs
Hopkins
06.2018 - 07.2019
- Maintained cleanliness and organization of the work area and dining space.
- Assisted in training new team members on food safety procedures.
- Stocked supplies and ingredients to maintain inventory levels throughout shifts.
- Provided excellent customer service by taking orders and addressing inquiries.
Grocery Bagger
Lunds & Byerlys
Minnetonka
07.2017 - 01.2018
- Bagged groceries efficiently for customer purchases at Lunds & Byerlys.
- Assisted customers by providing friendly service and answering questions.
- Collaborated with team members to ensure smooth checkout operations.
Education
High School Diploma -
Hopkins High School
Minnetonka, MN06-2021
Emergency Services
Inver Hills Community College
Saint Paul, MN06-2026
Skills
- Crisis management
- Emergency response
- Risk assessment
- Public safety
- Report writing
- Team collaboration
Timeline
Security Officer
Securitas Security
09.2025 - Current
Cook
HMSHost
05.2024 - 08.2025
Pizza Maker
Pizza Hut
03.2023 - 05.2024
Team Member
Papa Johns
07.2019 - 01.2023
Team Member
Jersey Mike's Subs
06.2018 - 07.2019
Grocery Bagger
Lunds & Byerlys
07.2017 - 01.2018
High School Diploma -
Hopkins High School
Emergency Services
Inver Hills Community College