Ifrah Ali
Minneapolis
Summary
Dynamic and customer-focused professional with experience at Sephora, excelling in product education and fostering client confidence. Proven ability in cash handling and organization, complemented by strong multitasking skills. Committed to enhancing customer satisfaction through attentive service and effective problem resolution, driving repeat business and loyalty.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Sephora
11.2024 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Fulfillment Associate
Target
11.2023 - 02.2024
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Followed safety protocols to minimize workplace accidents.
Barista
Caribou Coffee
06.2023 - 08.2023
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Created an inviting atmosphere within the coffee shop by consistently upholding cleanliness standards throughout the establishment.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Ride Operator
Mall of America
02.2022 - 03.2023
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
Education
Bachelor of Arts - Psychology
University of Minnesota
Minneapolis, MN06-2028
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Time management
- Attention to detail
- Flexible and adaptable
- Patient care
- Caregiver relations
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Timeline
Beauty Advisor
Sephora
11.2024 - Current
Fulfillment Associate
Target
11.2023 - 02.2024
Barista
Caribou Coffee
06.2023 - 08.2023
Ride Operator
Mall of America
02.2022 - 03.2023
Bachelor of Arts - Psychology
University of Minnesota
Similar Profiles
Karina SheboKarina Shebo
Beauty Advisor at SephoraBeauty Advisor at Sephora
Mahogany BetheaMahogany Bethea
Lead Beauty Advisor at SephoraLead Beauty Advisor at Sephora
Hikma MusaHikma Musa
BEAUTY ADVISOR at SephoraBEAUTY ADVISOR at Sephora