Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ike Bauer

Duluth,MN

Summary

Pharmacy Technician with proven expertise in medication dispensing and customer service at Cub Pharmacy. Skilled in prescription processing and proficient with EPS software, I excel at resolving customer inquiries and enhancing satisfaction. My experience as a Shift Supervisor at Papa Murphy's fostered both leadership abilities and customer conflict resolution.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Cub Pharmacy
04.2025 - Current
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.

Shift Supervisor

Papa Murphy's
01.2020 - 04.2025
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed store opening and closing procedures and balanced tills.

Education

Bachelor of Science - Biology

University of Minnesota - Duluth
Duluth, MN
05-2025

Skills

  • Medication dispensing
  • Answering customer questions
  • Ordering and stocking medications
  • Point of sale systems proficiency
  • Insurance billing
  • EPS software experience

Timeline

Pharmacy Technician

Cub Pharmacy
04.2025 - Current

Shift Supervisor

Papa Murphy's
01.2020 - 04.2025

Bachelor of Science - Biology

University of Minnesota - Duluth
Ike Bauer