Ikran Abdullahi
Shakopee
Summary
Experienced professional with a strong business background and proven track record in sales and retail. Skilled in delivering exceptional customer service, fostering positive relationships, and creating meaningful interactions. Passionate about working with children and making a difference in the lives of others. Seeking a high-paying role in a friendly and supportive environment that allows for personal growth and the opportunity to have a meaningful impact. Committed to furthering education by pursuing an MBA after completing a psychology degree.
Overview
6
6
years of professional experience
Work History
ABA Therapist
Minnesota Behavioral Specialists
08.2024 - Current
- Provide Applied Behavior Analysis (ABA) therapy to children with Autism Spectrum Disorder (ASD), focusing on improving communication, social, and adaptive skills
- Implement behavior intervention plans, collect data on progress, and collaborate with supervisors to ensure effective treatment outcomes
Customer Representative
Spartannash
07.2022 - Current
- Promptly addressing Customer needs in a timely manner to ensure it is met efficiently
- Engaging with customers professionally and empathetically to provide accurate information and solutions
- Documenting interactions accurately and following up with customers to ensure their ratifications and resolutions of any concerns
Home Care
Home Instead
08.2023 - 02.2024
- Make scheduled visits to seniors' homes to provide companionship and help them with everyday tasks
- Sometimes that means going to their family home, and other times it means serving them in a care facility
- Personal care assistance helps adults maintain dignity as they age while receiving the care needed to stay healthy and independent
- Person-centered senior care tailored to individual needs and provide a clean home to live in and nutritious meals
Style Consultant
Target
08.2021 - 01.2022
- Skills in guest styling consultation, personalized shopping techniques and selling tactics that build the guests baskets
- Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Knowledge in industry trends including: style, fit, fabric and brand
Guest Advocate
Target
11.2018 - 05.2021
- Handling Register by receiving payment, issue receipts, managing returns and refunds
- Ability to communicate and interact with guest to build an inclusive guest experience
- Ability to adapt to different guest interactions and situations
Paid Internship
Optum
08.2019 - 06.2020
- Worked in a Scrum Team to collectively work together to complete all work required
- Coding, Marketing, Agile, Github, Database, Apps, Websites, Developer, Scrum Master
Education
B.A - Psychology
Concordia University
St. Paul05.2025
Associate of Arts -
Saint Paul College
Saint Paul05.2024
High School -
Eden Prairie High school
06.2020
Skills
- Bilingual- English, Somali
- Professionalism
- Work Ethic
- Communication
- Team Work
- Critical Thinking
- Github
- Social skills development
Timeline
ABA Therapist
Minnesota Behavioral Specialists
08.2024 - Current
Home Care
Home Instead
08.2023 - 02.2024
Customer Representative
Spartannash
07.2022 - Current
Style Consultant
Target
08.2021 - 01.2022
Paid Internship
Optum
08.2019 - 06.2020
Guest Advocate
Target
11.2018 - 05.2021
B.A - Psychology
Concordia University
Associate of Arts -
Saint Paul College
High School -
Eden Prairie High school
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