Ilham Ahmed
Edina
Summary
Dynamic and customer-focused professional with extensive experience as a Cashier at HomeGoods. Proven track record in delivering exceptional customer service and maintaining accurate cash handling. Skilled in conflict resolution and time management, ensuring customer satisfaction and operational efficiency. Committed to fostering a positive shopping experience through empathy and effective communication.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Seeking to transition into new field, leveraging skills developed in fast-paced medical office environment. Excel at managing patient interactions, scheduling, and administrative tasks with efficiency and professionalism. Dedicated to providing exceptional service and contributing to positive team dynamic in new role.
Overview
1
1
year of professional experience
Work History
Cashier
HomeGoods
03.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Panera Bread
07.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns resolved transaction issues.
- Stocked, tagged, and displayed merchandise as required.
Education
Bachelor of Science - Nursing
Metropolitan State University
Saint Paul, MN05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Order taking
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Issue resolution
- Complex Problem-solving
- Guest inquiries
- Attention to detail
- Multitasking and organization
- Organizational growth
- Clear communication
- Empathy and patience
Languages
Somali
Native or Bilingual
Interests
Dedicated and compassionate aspiring healthcare professional seeking to pursue a career in nursing Passionate about patient care, health advocacy, and providing high-quality medical support Strong interpersonal skills, attention to detail, and a commitment to continuous learning in the healthcare field Eager to contribute to a team that prioritizes patient well-being and holistic care
Timeline
Cashier
HomeGoods
03.2023 - 08.2023
Cashier
Panera Bread
07.2022 - 09.2022
Bachelor of Science - Nursing
Metropolitan State University
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