Iliana Solorio
Minneapolis
Summary
Experienced Teaching Assistant dedicated to supporting elementary and middle school students. Skilled in assisting teachers with classroom functions, lesson planning, and providing individual and group instruction. Proficient in modeling positive behavior and managing classroom discipline effectively. I have extensive experience in many fields, from daycare to general manager of a restaurant. I want to gain as many skills and experience as possible in other fields or the same field.
Overview
10
10
years of professional experience
Work History
Teacher's Assistant
Child Garden Montessori School
08.2024 - Current
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Copied, organized and distributed classroom assignments or other paperwork.
- Handled class records for attendance, assignment grades and course participation scores.
- Shared important information with students concerning upcoming assignments and tests.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Maintained safety and security by overseeing students in recess environments.
Teacher's Assistant
Zen Educate
11.2023 - 08.2024
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Shift Leader/Assistant Manager
Naf Naf Grill
10.2022 - 11.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Preschool assistant teacher
Zen educate
08.2022 - 10.2022
- Supervised children during in-classroom activities and on playground.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
- Engaged and entertained children through recreational and educational activities.
- Encouraged children to interact with each other and participate in group activities.
- Ensured a safe and nurturing environment for all students by adhering to preschool policies and procedures.
- Served as an empathetic listener and problem solver when addressing student concerns or conflicts that arose within the classroom.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Organized snack time and nap hours.
- Enhanced classroom management skills, creating a positive learning environment for students.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Communicated with parents to inform about child's progress and classroom behavior.
Server ambassador
Compass group (MSP airport)
08.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sales associate
Blue green vacations
06.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
General Manager
Naf Naf Grill
02.2022 - 06.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
Shift leader
Naf Naf Grill
01.2021 - 02.2022
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
Child care assistant
Little Newtons
12.2020 - 01.2021
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Supervised free play and other activities to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Read and told stories to promote and support overall language development.
- Monitored children's progress and identified areas of improvement.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
- Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
Shift leader
Naf naf grill
11.2018 - 12.2020
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
- Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Coordinated and managed line shutdowns, production startups and changeovers.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
Child care assistant
Nothrop elementary school
09.2018 - 11.2018
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Responded to inquiries from parents and guardians.
- Encouraged children's emotional and social development.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Documented children's growth and development.
- Logged information regarding naps, feedings, and any medications administered.
Crew member
Paradise car wash
06.2018 - 07.2018
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Maintained a clean and organized work environment for efficient service delivery.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Conducted thorough inspections before releasing vehicles back to customers, ensuring complete satisfaction with services provided.
Sales associate
Sears
04.2018 - 05.2018
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
Supervisor
Kmart
05.2016 - 04.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Student worker
MNIC
11.2015 - 02.2016
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
Step up Intern
MNIC
06.2015 - 08.2015
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Babysitter
Family Business
02.2015 - 05.2015
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Prepared healthy, age-appropriate snacks and meals.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children learn how to complete small chores appropriate for age level.
- Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.
- Reviewed and followed parent directions for children's care.
Education
High School Diploma -
Minnesota Internship Center
Minneapolis, MN06-2019
Skills
- Effective communication
- Calm and patient demeanor
- Computer skills
- Classroom management
- Cleaning and sanitizing
- CPR, First Aid, AED
- Multitasking
- Working with diverse people
- Safe food handling
- Cash register operation
- Food preparation
- Food and safety standards
- Operations management
- Customer service
- Money handling
- Team leadership
- Problem-solving
- Flexible schedule
- Strong verbal and written communication
- Training assistance
Accomplishments
- Observed students and documented social, emotional, motor skill, and intellectual developments.
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
Timeline
Teacher's Assistant
Child Garden Montessori School
08.2024 - Current
Teacher's Assistant
Zen Educate
11.2023 - 08.2024
Shift Leader/Assistant Manager
Naf Naf Grill
10.2022 - 11.2023
Preschool assistant teacher
Zen educate
08.2022 - 10.2022
Server ambassador
Compass group (MSP airport)
08.2022 - 08.2022
Sales associate
Blue green vacations
06.2022 - 07.2022
General Manager
Naf Naf Grill
02.2022 - 06.2022
Shift leader
Naf Naf Grill
01.2021 - 02.2022
Child care assistant
Little Newtons
12.2020 - 01.2021
Shift leader
Naf naf grill
11.2018 - 12.2020
Child care assistant
Nothrop elementary school
09.2018 - 11.2018
Crew member
Paradise car wash
06.2018 - 07.2018
Sales associate
Sears
04.2018 - 05.2018
Supervisor
Kmart
05.2016 - 04.2018
Student worker
MNIC
11.2015 - 02.2016
Step up Intern
MNIC
06.2015 - 08.2015
Babysitter
Family Business
02.2015 - 05.2015
High School Diploma -
Minnesota Internship Center
Similar Profiles
Cherefah ObadCherefah Obad
Teacher's Assistant at The Child Unique Montessori schoolTeacher's Assistant at The Child Unique Montessori school
Ziyu WangZiyu Wang
After-School Program Director at Earth Child Montessori SchoolAfter-School Program Director at Earth Child Montessori School
Oi Man (Eunice) LamOi Man (Eunice) Lam
Early Childhood Educator (Infant/Toddler Class) at Earth Child Montessori SchoolEarly Childhood Educator (Infant/Toddler Class) at Earth Child Montessori School
JOSHUA ANDERSONJOSHUA ANDERSON
2nd Tier Help Desk Technician/ Onsite HST Support at University of Minnesota2nd Tier Help Desk Technician/ Onsite HST Support at University of Minnesota
Ian BennettIan Bennett
Delivery Driver at Gina Maria's PizzeriaDelivery Driver at Gina Maria's Pizzeria