IMAN OSMAN
Shakopee
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
Work History
Patient Care Assistant (On Call)
Mayo Clinic
12.2025 - Current
- Provide direct patient care under the supervision of registered nurses, assisting with activities of daily living (ADLs), including bathing, toileting, feeding, ambulation, and repositioning
- Measure and document vital signs, blood glucose levels, intake and output, and patient observations in the electronic health record (EHR)
- Monitor patient condition and promptly report changes, abnormal findings, or safety concerns to nursing staff
- Assist with patient transport, room setup, and maintaining a clean, safe patient environment
- Support unit workflow by answering call lights, assisting nursing staff, and ensuring timely patient care
- Follow infection prevention, safety, and HIPAA guidelines in accordance with Mayo Clinic policies
- Collaborate with interdisciplinary healthcare teams to deliver high-quality, patient-centered care
- Adapt to fluctuating staffing and patient care needs in a per diem role
Certified Nursing Assistant (On Call)
Ebenezer
08.2025 - Current
- Provide compassionate, hands-on care to residents, assisting with daily living activities
- Monitor and record vital signs, report changes in the patient’s condition to the nursing staff
- Collaborate with the nursing team to implement care plans and provide individualized care
Direct Support Professional
Progressive Living
12.2022 - 06.2025
- Provided direct care and supervision in a Level 4 high-behavior residential setting, supporting individuals with developmental disabilities and complex behavioral health needs
- Managed and safely responded to challenging behaviors, including elopement, physical aggression (hitting, kicking), verbal aggression, and property destruction
- Implemented individualized behavior support plans using positive behavior support (PBS) strategies
- Applied Crisis Prevention Institute (CPI) techniques to de-escalate behavioral crises and maintain a safe environment
- Maintained accurate, detailed documentation of behavioral incidents, interventions, and client progress using electronic record systems
- Provided 1:1 support, assisted with activities of daily living (ADLs), coordinated transportation, and supported access to medical and mental health services
- Collaborated with multidisciplinary teams to review behavior plans, monitor progress, and adapt interventions to meet individual needs
Behavior Technician
Anoka Autism Center
06.2024 - 12.2024
- Supported children with autism in implementing individualized behavior intervention plans (ABA-based)
- Delivered 1:1 therapy session under the supervision of behavior analysts
- Recorded session date and collaborated with supervisors to monitor progress
Caregiver
Birchwood Cottage
06.2018 - 01.2019
- Provided daily care and support for residents
- Created a safe, comfortable environment
- Communicated effectively with families and healthcare staff
Personal Care Assistant
MRCI
08.2017 - 08.2018
- Supported a 7-year-old child with autism
- Assisted with routines and therapeutic activities
- Collaborated with family for consistent care
Education
B.S. - Human Resource Management
Western Governors University
Salt Lake City, UT09.2025
Nursing Assistant Certificate - undefined
South Central College
04.2025
Community Health Worker Certificate - undefined
Minnesota West Community & Technical College
06.2024
Skills
- - Verbal and written communication
- - Conflict resolution & problem-solving
- - Client support & customer service
- - Time management & organization
- - Microsoft Office (Word, Excel, Outlook)
- - Multilingual: Arabic, Somali, English
ADL support
Patient monitoring
Compassionate care
Feeding assistance
Multitasking
Blood glucose testing
Mobility assistance
Catheter care
Timeline
Patient Care Assistant (On Call)
Mayo Clinic
12.2025 - Current
Certified Nursing Assistant (On Call)
Ebenezer
08.2025 - Current
Behavior Technician
Anoka Autism Center
06.2024 - 12.2024
Direct Support Professional
Progressive Living
12.2022 - 06.2025
Caregiver
Birchwood Cottage
06.2018 - 01.2019
Personal Care Assistant
MRCI
08.2017 - 08.2018
Nursing Assistant Certificate - undefined
South Central College
Community Health Worker Certificate - undefined
Minnesota West Community & Technical College
B.S. - Human Resource Management
Western Governors University