Imari Redmon
Minneapolis
Summary
Looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
6
6
years of professional experience
Work History
Customer Service Supervisor
Whole Food Market
07.2024 - Current
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Coached employees through day-to-day work and complex problems.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Researched and corrected customer concerns to promote company loyalty.
Ticket Services Supervisor
Minnesota Orchestra
09.2023 - Current
- Supervised a diverse team of ticketing representatives by assisting with customer service resolution, delegating office projects, and monitoring employee performance
- Assisted patrons via phone and email, using strong communication skills to understand their ticketing needs and effectively connect them with solutions
Sales Associate
O'Shaughnessy Distilling Company
06.2022 - 09.2023
- Met merchandising standards by keeping store stocked and products faced.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Encouraged customers to make additional purchases and suggested relevant items.
Front End Supervisor
Menards
07.2020 - 09.2021
- Planned, organized, and controlled operations of front-end area.
- Coached and mentored team members to ensure proper performance and customer relations skills.
- Kept checkout areas clean and organized by delegating tasks to team members.
- Completed point-of-sale transactions, maintaining control of cash at registers.
- Assisted in overseeing accurate and efficient operation of cash registers.
Price Coordinator
Goodwill
02.2019 - 03.2020
- Inspected equipment for wear and for conformance to specifications.
- Inventoried supplies and requisition or purchase additional items, as necessary.
- Collaborated with workers and managers to solve work-related problems.
Skills
- Cash Register Operation
- Product Promotion
- Adapt To Diverse Groups
- Communication
- Project Management
- Social Perceptiveness
- Market Research
- Customer Service Experienced
- Microsoft Office
Timeline
Customer Service Supervisor
Whole Food Market
07.2024 - Current
Ticket Services Supervisor
Minnesota Orchestra
09.2023 - Current
Sales Associate
O'Shaughnessy Distilling Company
06.2022 - 09.2023
Front End Supervisor
Menards
07.2020 - 09.2021
Price Coordinator
Goodwill
02.2019 - 03.2020
Similar Profiles
Jacob CabreraJacob Cabrera
Bakery Associate Team Lead at Whole Food MarketBakery Associate Team Lead at Whole Food Market
HUNTER FLIEHMANHUNTER FLIEHMAN
Grocery Stocker at Whole Food MarketGrocery Stocker at Whole Food Market
Nia CampbellNia Campbell
Supervisor at Whole Food MarketSupervisor at Whole Food Market
Zeynep YapiciZeynep Yapici
Team Member at Whole Food MarketTeam Member at Whole Food Market
Syed Ahzam AliSyed Ahzam Ali
Senior ServiceNow Engineer at Wells FargoSenior ServiceNow Engineer at Wells Fargo