Inga Erickson
Saint Paul
Summary
Dynamic and driven professional with a proven track record in territory management and relationship building, honed at Stryker and Anytime Fitness. Excelled in enhancing customer satisfaction and retention through expert product training and comprehensive support. Skilled in closing techniques and relationship building, demonstrating a unique blend of technical and interpersonal skills to drive business growth, customer satisfaction and overall success.
Overview
3
3
years of professional experience
Work History
Associate Sales Representative
Stryker
03.2024 - Current
- Showcase products and train healthcare professionals on proper use of products
- Assist Sales Representatives in driving business growth
- Provide product training and case coverage to help staff feel comfortable and supported
- Troubleshooting and product management/maintenance to ensure customers needs are met before, during and after a sale is made
- Attend product trainings and continuing education to ensure product and clinical experience
- Establish and build upon relationships with customers to form lasting connections where customer feels they can come with anything and their request will be met
Assistant General Manager
Anytime Fitness
01.2022 - 03.2023
- Manage and oversee personal training department and ensure employees and clients were staying on track
- Perform employment interviews and run staff trainings
- Bring in new clients via running promotions, prospecting, cold calling, requesting referrals, etc.
- Ensure clients have continued success through performing fitness consultations and monthly evaluations
- Renew client agreements and ensure maximal retention of current clientele
- Develop and implement practices to improve client experience and satisfaction
- Coach 1-on-1 sessions, group training, and small group sessions focused on functional strength training
Patient Care Technician
Mayo Clinic Health System
12.2021 - 12.2022
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Answer patient assistance calls, assess needs, and offer qualified support
- Maintain clean and safe environment to promote patient safety and comfort
- Monitor, track, and relay important patient information to healthcare staff to optimize treatment planning and care delivery
- Complete activities of daily living for patients unable to self-care, and assist those with limited mobility in completing tasks
- Assist nursing staff with completing daily rounds, documenting vital signs and answering calls
Education
Bachelor of Science - Exercise Science
University of Wisconsin, La Crosse
La Crosse, WI12-2022
Skills
- Closing techniques
- Performance analysis
- Competitor analysis
- Territory management
- Objection handling
- Relationship Building
- Cold calling
- Performance tracking
- CPR and First Aide
- Deep Understanding of Anatomy and Body Mechanics
Timeline
Associate Sales Representative
Stryker
03.2024 - Current
Assistant General Manager
Anytime Fitness
01.2022 - 03.2023
Patient Care Technician
Mayo Clinic Health System
12.2021 - 12.2022
Bachelor of Science - Exercise Science
University of Wisconsin, La Crosse
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