Isaac Wey
Champlin,MN
Summary
Experienced technician with strong emphasis on precision and customer satisfaction. Skilled in installation, maintenance, and repair of garage door systems, ensuring optimal functionality and safety. Known for effective teamwork, adaptability, and delivering high-quality results under varying conditions. Dependable and proactive, excelling in both independent tasks and collaborative projects.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty.
Overview
3
3
years of professional experience
Work History
Garage Door Technician
Custom Door Sales
06.2022 - Current
- Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
- Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
- Assisted in training new technicians on company procedures, best practices, and safety protocols, contributing to a well-prepared team.
- Improved customer satisfaction by promptly addressing and resolving garage door issues.
- Consistently met or exceeded performance metrics set forth by management regarding job completion times and customer satisfaction ratings.
Package Handler
FedEx
11.2021 - 06.2022
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Anoka High School
Anoka, MN2021
Skills
- Customer service-oriented
- Strong attention to detail
- Troubleshooting
- Responsible and reliable
- Mechanically-inclined
- Cheerful and energetic
- Strong work ethic
- Manual labor skills
- Safety-oriented
- Expertise in garage door opener repair and installation
Timeline
Garage Door Technician
Custom Door Sales
06.2022 - Current
Package Handler
FedEx
11.2021 - 06.2022
High School Diploma -
Anoka High School
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