Isabella Bailey
Advanced Practice Esthetician
Saint Paul,MN
Summary
Licensed esthetician with 1,100+ hours of education and hands-on experience providing advanced skincare treatments to 50+ clients during training. Passionate about helping people feel confident and cared for through personalized skincare solutions. Dedicated to continuing education and staying up to date with the latest advancements to deliver exceptional care.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Spa Concierge/Salon Receptionist
Spalon Montage
Woodbury, MN
10.2024 - Current
- Greet guests upon arrival by providing warm welcome.
- Managed check-in and check-out procedures for guests, including rebooking appointments
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Ensure a relaxing environment for guests by maintaining a clean, organized, and well-stocked reception area.
- Replenish locker room linens, robes and sandals to maintain adequate supplies for guests.
- Handled customer complaints to satisfy and retain guests.
Server
Junction 70
09.2023 - 10.2024
- Delivered food and drinks efficiently, focusing on attentiveness to customer requirements.
- Participated in a team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Handled card and cash payments
- Checked guests' identification before serving alcoholic beverages.
Server
Nacho Mama's
08.2023 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Answered customers' questions, recommended items, and recorded order information.
Server
Mad Cow
07.2021 - 07.2023
- Transitioned to a higher-end restaurant under the same ownership due to outstanding performance
- Provided attentive service during high-volume periods
- Handled cash and card payments
- Resolved customer complaints with solution-focused approach
- Answered customers' questions, recommended items, and recorded order information.
- Checked guests' identification before serving alcoholic beverages.
Expo/Hostess
Muddy Cow
02.2020 - 12.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Certificate - Advanced Practice Esthetician
Saint Paul College
Saint Paul, MN 01.2024 - 12.2024
High School Diploma -
East Ridge High School
Woodbury, MN 09.2018 - 06.2022
Skills
Client care and consultation
Infection control
Product knowledge
Therapeutic facials
Dermaplaning
Chemical peels
Microdermabrasion
Microneedling
PCA Skin certified
Hydrafacial certified
Timeline
Spa Concierge/Salon Receptionist
Spalon Montage
10.2024 - Current
Certificate - Advanced Practice Esthetician
Saint Paul College
01.2024 - 12.2024
Server
Junction 70
09.2023 - 10.2024
Server
Nacho Mama's
08.2023 - 07.2024
Server
Mad Cow
07.2021 - 07.2023
Expo/Hostess
Muddy Cow
02.2020 - 12.2021
High School Diploma -
East Ridge High School
09.2018 - 06.2022