Isabella Godfrey
Woodbury
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
St. Croix Saddlery
Willernie, MN
07.2024 - Current
- Assisted customers in selecting equestrian products, enhancing overall shopping experience.
- Maintained organized merchandise displays to promote product visibility and customer engagement.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided knowledgeable recommendations on saddle fitting and care to educate customers effectively.
- Built relationships with customers to encourage repeat business.
Footwear Team Lead
Dicks Sporing Goods
Woodbury, MN
05.2024 - 07.2024
- Led footwear team in achieving sales goals through effective product placement and merchandising strategies.
- Implemented visual merchandising standards to enhance store presentation and improve customer engagement.
- Ensured compliance with company policies regarding safety, loss prevention, and operational procedures.
- Built and maintained productive working relationships with team members and set and maintained high standards of performance in footwear sales.
Customer Service Representative
Bass Pro Shops
Woodbury, MN
05.2023 - 10.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted customers in product selection, enhancing their shopping experience with expert knowledge.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Stillwater Area High School
Stillwater, MN06-2022
Bachelor of Arts - Sociology of Law, Criminology And Justice
University of Minnesota
Minneapolis, MN05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Goal oriented
- Exceptional customer service
- Relationship building
Timeline
Sales Associate
St. Croix Saddlery
07.2024 - Current
Footwear Team Lead
Dicks Sporing Goods
05.2024 - 07.2024
Customer Service Representative
Bass Pro Shops
05.2023 - 10.2023
High School Diploma -
Stillwater Area High School
Bachelor of Arts - Sociology of Law, Criminology And Justice
University of Minnesota