Isabella Holmes
Plymouth
Summary
Dynamic professional with a strong work ethic and integrity, skilled in customer service and team collaboration. At Dick Sporting Goods, I enhanced customer satisfaction through attentive assistance and accurate transactions. Proven ability to build relationships and manage high-pressure situations, ensuring a positive experience for all clients.
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Cashier
Dick Sporting Goods
05.2023 - 01.2025
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Childcare Provider
Mercy Hill Church
09.2021 - 05.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Host
Nouvelle
05.2022 - 03.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Golf Caddy
Golden Valley Country Club
03.2021 - 10.2021
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Provided valuable assistance to golfers with physical limitations, ensuring their comfort and support throughout the round.
Education
High School Diploma -
Robbinsdale Armstrong High School
Plymouth, MNPsychology
University of St. Thomas
Saint Paul, MN05-2028
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Professionalism and courtesy
- Customer assistance
- Team collaboration
- Guest inquiries
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Cashier
Dick Sporting Goods
05.2023 - 01.2025
Host
Nouvelle
05.2022 - 03.2023
Childcare Provider
Mercy Hill Church
09.2021 - 05.2024
Golf Caddy
Golden Valley Country Club
03.2021 - 10.2021
High School Diploma -
Robbinsdale Armstrong High School
Psychology
University of St. Thomas
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