Isabella Kleve-Strabley
Rosemount
Summary
Intelligent, hard-working and insightful with the capability of managing multiple priorities with a positive attitude. Experience with different backgrounds of people and volunteering in a correctional setting. Excited to gain more experience that will help with future criminal justice career goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Civil and Criminal Victim Advocate
Cornerstone Advocacy Services
02.2024 - Current
- Improved victim support services by establishing a strong rapport and providing emotional assistance to crime victims.
- Assisted law enforcement in investigations, conducting interviews with victims and witnesses for accurate case documentation.
- Enhanced community awareness of available resources by organizing outreach events and presentations on victim advocacy programs.
- Collaborated with multidisciplinary teams, ensuring comprehensive support for crime victims throughout the legal process.
Dog Groomer
Bubbly Paws
07.2021 - 02.2024
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Store Manager
Bubbly Paws
06.2020 - 07.2021
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Assisted with hiring, training and mentoring new staff members
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Barista
Starbucks Coffee
10.2017 - 03.2020
- Maintained regular and consistent attendance and punctuality
- Maintained store professionalism and cleanliness by cleaning and sanitizing work areas daily
- Managed customer expectations and dealt with complaints/issues as necessary.
Education
Bachelor of Arts - Criminal Justice
Concordia University, St. Paul
Saint Paul, MN05.2024
Bachelor of Science - Criminal Justice
Pace University
New York, NY05.2020
High School Diploma -
Eagan High School
05.2017
Skills
- Client Relationships
- Teamwork and Collaboration
- Referral services
- Documentation And Reporting
- Client Confidentiality
- Legal System Navigation
- Multicultural Sensitivity
Additional Information
Involved in Parenting, Prison and Pups program. Our class teamed up with this program where we worked inside the Manhattan women's jail with service dogs and taught them parenting classes.
Certification
- Certified Victim Advocate in the State of Minnesota, MNCASA - 40 Hour Training
Timeline
Civil and Criminal Victim Advocate
Cornerstone Advocacy Services
02.2024 - Current
Dog Groomer
Bubbly Paws
07.2021 - 02.2024
Store Manager
Bubbly Paws
06.2020 - 07.2021
Barista
Starbucks Coffee
10.2017 - 03.2020
Bachelor of Arts - Criminal Justice
Concordia University, St. Paul
Bachelor of Science - Criminal Justice
Pace University
High School Diploma -
Eagan High School
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