Isaiah Krienke
Albertville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Associate IT Analyst
Old Republic Title Insurance
01.2024 - Current
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Operations
Medline
07.2022 - 01.2024
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
Loader
UPS
07.2020 - 07.2022
- Helped with the loading of packages onto trucks to be sent out for deliveries each day.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Freight Handler
Fleet Farm
07.2018 - 07.2020
- Managed inventory of supplies in the warehouse along with customer service interactions throughout the building.
Education
Google IT Support Professional Certificate - Information Technology
Google
01.2023
Associates - Computer Science
NHCC
01.2022
Skills
- Strong troubleshooting skills
- Knowledge of operating systems
- System performance
- Customer support
- IT service management
- Information security
Job Title
IT Support Specialist
Timeline
Associate IT Analyst
Old Republic Title Insurance
01.2024 - Current
Operations
Medline
07.2022 - 01.2024
Loader
UPS
07.2020 - 07.2022
Freight Handler
Fleet Farm
07.2018 - 07.2020
Google IT Support Professional Certificate - Information Technology
Google
Associates - Computer Science
NHCC
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