Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Scruggs

Winona

Summary

Enthusiastic and and highly relational salesman with 3 years of experience in retail and customer service environments. Proven ability to exceed sales targets, build strong customer relationships, and contribute to team success. Adept at product knowledge, upselling, and maintaining a positive store environment. Eager to bring passion for retail and customer satisfaction to a dynamic team.

Overview

9
9
years of professional experience

Work History

Sales Associate

Fastenal
02.2023 - Current
  • Provided specific deliveries to a variety of different customers and businesses.
  • Developed relationships with customers to promote repeat business and opportunities.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Intern

Pleasant Valley Church
08.2020 - 08.2023
  • Led worship services, ensuring engaging and spiritually uplifting experiences for congregation members.
  • Delivered weeklymessages engaging 75+ youth students.
  • Mentored volunteer musicians, fostering skill development and enhancing overall worship quality.
  • Coordinated rehearsals, optimizing schedules to maximize participation and prepare for services effectively.
  • Mentored youth leaders, enhancing leadership skills and encouraging personal development.
  • Implemented curriculum improvements, aligning teachings with contemporary issues facing youth today.

Sales Associate

Rochester Running Room
11.2016 - 01.2020
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in inventory management, ensuring optimal stock levels and product availability.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Arts - Leadership And Communication

Winona State University
Winona, MN
12-2022

Skills

  • Exceptional customer service
  • Leadership
  • Relationship/community builder
  • Verbal/written communication
  • Sales expertise

Timeline

Sales Associate

Fastenal
02.2023 - Current

Intern

Pleasant Valley Church
08.2020 - 08.2023

Sales Associate

Rochester Running Room
11.2016 - 01.2020

Bachelor of Arts - Leadership And Communication

Winona State University

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Isaiah Scruggs