Itgel Boldbaatar
Winona
Summary
Dynamic lead barista and marketing manager with a strong focus on customer service, marketing strategy, and team collaboration. Demonstrated ability to enhance customer experiences and drive brand awareness through creative marketing initiatives.
Overview
2
2
years of professional experience
Work History
Lead Barista
Cafe Bene
Ulaanbaatar
06.2024 - 12.2025
- Trained new baristas on coffee preparation techniques and customer service standards.
- Managed daily inventory of coffee beans and supplies for efficient operations.
- Assisted in developing seasonal drink menus to enhance customer experience.
- Operated espresso machines and grinders with precision for consistent quality.
- Collaborated with team members to streamline workflow during busy hours.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Collaborated with management team to develop new strategies for increasing sales and profits.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
Marketing Manager
Blue Mineral LLC
Ulaanbaatar
09.2024 - 07.2025
- Developed marketing strategies to enhance brand awareness and customer engagement.
- Managed social media platforms to increase online presence and audience interaction.
- Assisted in budget management for marketing initiatives and promotional activities.
- Generated ideas to increase sales through creative promotions.
- Developed social media marketing strategies to help brand company and increase sales.
- Got an 5000 Followers on Facebook and Instagram
- Had an 3 million view marketing videos
- Prepared and sent proposals to prospective clients.
- 500 Sales in 3months
Education
BBA - Management
Winona State University
Winona01-2029
Skills
- Customer service
- Social media management
- Marketing strategy
- Team collaboration
- Inventory management
- Project management
- Sales promotion
- Food service
Timeline
Marketing Manager
Blue Mineral LLC
09.2024 - 07.2025
Lead Barista
Cafe Bene
06.2024 - 12.2025
BBA - Management
Winona State University
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