Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ivan Corral-Martinez

Inver Grove Heights

Summary

Dynamic and results-driven professional with extensive experience in customer service and team collaboration at Chipotle Restaurant. Proven ability to multitask effectively while maintaining high standards of food preparation and customer engagement. Recognized for exceptional problem-solving skills and a commitment to enhancing customer satisfaction in fast-paced environments.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Member

Chipotle Restaurant
08.2023 - 05.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

City Maintenance Worker

Crews Environmental
03.2022 - 09.2022
  • Maintained safe walking paths during winter months by clearing snow and ice from sidewalks and pedestrian areas quickly after storms.
  • Contributed to smooth city operations by quickly responding to maintenance requests from various municipal departments as needed.
  • Promoted public health by sanitizing public restrooms and facilities on a regular basis.
  • Ensured timely completion of work orders while adhering to strict safety protocols at all times.
  • Reduced vandalism in public spaces by promptly repairing or repainting damaged surfaces as needed.
  • Enhanced community satisfaction with well-maintained playgrounds, sports fields, and recreational facilities throughout the city.

Manager on Duty

Wendys Fast Food
04.2017 - 07.2022
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.

Education

High School Diploma -

FAIR Senior High
Minneapolis, MN
06-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Taking orders
  • Customer engagement
  • Initiative and Self-motivation
  • Store opening and closing
  • Menu memorization
  • Supplies monitoring and restocking
  • Positive company representation

Certification

  • [Automotive lube tech ], [ Valvoline ] - [ 07/2022-10/2022 ]

Languages

Spanish
Professional Working
English
Professional Working

Timeline

Crew Member

Chipotle Restaurant
08.2023 - 05.2025

City Maintenance Worker

Crews Environmental
03.2022 - 09.2022

Manager on Duty

Wendys Fast Food
04.2017 - 07.2022

High School Diploma -

FAIR Senior High

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Ivan Corral-Martinez