Jace Haluptzok
Duluth
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Operations / Collections
North Shore Federal Credit Union
Duluth
07.2025 - Current
- Manage daily collection activities by contacting delinquent members and negotiating payment solutions.
- Perform account maintenance and ensure accuracy of member records.
- Review and verify mortgage applications and supporting documentation for compliance and completeness.
- Monitor insurance coverage to ensure accounts remain current and compliant.
- Assist members with general banking transactions and account inquiries.
Member Advisor
Affinity Plus Credit Union
Duluth
07.2024 - 07.2025
- Processed deposits, withdrawals, loan payments, and cashier's checks with accuracy and efficiency.
- Opened new memberships and accounts while ensuring regulatory and policy compliance.
- Provided service across lobby, drive-thru, phone, and remote channels.
- Built strong member relationships through personalized financial guidance.
- Promoted products and services aligned with member needs and organizational goals.
Assistant General Manager
Caribou Coffee
Twin Cities & Duluth
07.2020 - 07.2024
- Led and supervised teams of 30-40+ employees in high-volume retail locations.
- Delegated tasks, ensured operational efficiency, and maintained performance standards.
- Managed labor scheduling and controlled costs based on business demand.
- Oversaw vendor ordering and inventory management.
- Resolved customer concerns promptly to maintain strong guest satisfaction.
- Twin Cities & Duluth, MN
Assistant Food Service Leader
Kwik Trip
Duluth
11.2019 - 07.2020
- Directed daily food service operations and delegated responsibilities to team members.
- Trained new employees on company policies and operational procedures.
- Managed ordering, inventory control, and product quality standards.
- Addressed customer concerns to ensure a positive guest experience.
Guest Service / Food Service
Kwik Trip
Duluth
06.2018 - 11.2019
- Maintained a clean, organized, and welcoming retail environment.
- Delivered knowledgeable and efficient customer service.
- Followed strict food safety and sanitation guidelines.
Sales Associate
Office Depot
Duluth
06.2017 - 11.2018
- Operated cash register and handled financial transactions accurately.
- Provided technical assistance for computers, printers, and office equipment.
- Assisted customers in selecting products based on needs and budget.
- Promoted add-on products to increase overall sales.
- Managed high-volume printing and copying equipment.
Education
Denfeld High School
Duluth, MNSkills
- Collections & Account Maintenance
- Mortgage Documentation Review
- Regulatory Compliance
- Member Relationship Management
- Team Leadership & Staff Development
- Operations & Inventory Management
- Customer Service Excellence
- Cash Handling & Financial Transactions
Timeline
Operations / Collections
North Shore Federal Credit Union
07.2025 - Current
Member Advisor
Affinity Plus Credit Union
07.2024 - 07.2025
Assistant General Manager
Caribou Coffee
07.2020 - 07.2024
Assistant Food Service Leader
Kwik Trip
11.2019 - 07.2020
Guest Service / Food Service
Kwik Trip
06.2018 - 11.2019
Sales Associate
Office Depot
06.2017 - 11.2018
Denfeld High School