Playing Piano and Drums, Spending Time with Family, Baseball, Basketball, Music (Classic Rock), Fishing, Cribbage, and Jeopardy
Jack Hentges
Shoreview
Summary
Sales professional with comprehensive background in sales and customer engagement. Known for fostering strong team collaboration and consistently achieving sales targets. Reliable and adaptable, with expertise in communication and relationship building.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Sales Agent
UnitedHealthcare
Minnetonka, MN
06.2024 - Current
- Converted inbound and outbound calls to selling Medicare health care products by creating a welcoming consumer experience, educating about Medicare products, and reinforcing the UnitedHealthcare (UHC) brand
- Achieved 366% to goal during UHC’s Annual Enrollment Period and 271% to goal during UHC’s Open Enrollment Period
- Was in the top 2% of sales agents in the nation for UHC’s Annual Enrollment Period and Open Enrollment Period (Oct-Mar, 2025 & 2026)
Rotational Lead Flow Delivery Specialist
UnitedHealthcare
Minnetonka, MN
03.2025 - 08.2025
- Managed call routing tasks through Genesys software, guaranteeing accurate and prompt assignment of calls to designated agents
- Evaluated call volume metrics through test calls and recording to highlight significant trends for team review
- Facilitated teamwork across departments to develop and execute a variety of outbound campaigns aimed at enhancing agent performance
Food and Beverage Server
PGA Tour - TPC Twin Cities
Blaine, MN
05.2022 - 10.2024
- Effectively served 50+ guests in a fast-paced environment while maintaining communication with the kitchen
- Oversaw and managed banquet food operations with over $100,000 in sales each month
- Job functions included providing members and guests with exceptional customer service, a detailed overview of special dishes, food recommendations, and safety precautions
Campus Brand Manager
Pollen
Minneapolis, MN
12.2021 - 04.2022
- Established and led a diverse team of University of Minnesota students to represent Pollen across multiple social groups
- Coordinated and executed an on-campus presentation aimed at promoting Pollen's unique brand experiences
- Implemented targeted sales techniques to assist 30+ students, resulting in significant financial contributions exceeding $20,000 in four months
Education
Bachelor of Science - Business And Marketing Education Major
University of Minnesota, Twin Cities - College of Education And Human Development
Minneapolis, MN12-2023
Skills
- Problem-solving aptitude
- Relationship building
- Sales techniques
- Networking skills
- Sales strategy
- Effective Communication
Awards and Honors
UnitedHealthcare’s Champions Club Winner (2025 & 2026)
- Award given to the top 14 performing Direct-to-Consumer agents, in the country, through UnitedHealthcare’s Annual Enrollment Period (Oct-Jan). This award was given based off of sales performance, customer satisfaction, and accretion
UnitedHealthcare's Director-to-Consumer Icon Winner
- Awarded to the top 25 performing agents, nationwide, based off of sales, customer satisfaction, and accretion for the month
- Was #12 in the month of December 2024, #22 in September 2025, #17 in December 2025, and #17 in February of 2026
- Achieved these rankings out of 1,500+ sales agents
Leadership Experience
UnitedHealthcare Early Careers Mentor
- Provided a meaningful experience for UHC's sales interns by guiding and coaching their work
- Gave insightful information about the position as well as the company's values and goals
Island Lake Golf Course Clubhouse Trainer
- Trained in new employees and instructed them on specific tasks and basic occupational duties
- Held each employee accountable to their own job responsibilities
Certification
MN Insurance Producer License
Interests
Timeline
Rotational Lead Flow Delivery Specialist
UnitedHealthcare
03.2025 - 08.2025
Licensed Sales Agent
UnitedHealthcare
06.2024 - Current
Food and Beverage Server
PGA Tour - TPC Twin Cities
05.2022 - 10.2024
Campus Brand Manager
Pollen
12.2021 - 04.2022
Bachelor of Science - Business And Marketing Education Major
University of Minnesota, Twin Cities - College of Education And Human Development