Jack McLaughlin
Chisholm
Summary
Diligent and hardworking professional with extensive experience in various retail environments, excelling in store and product management. Proven ability to maintain a clean and safe work environment while lifting up to 30 lbs. Strong interpersonal skills foster positive customer interactions, enhancing overall shopping experiences and driving sales through fostering repeat business.
Overview
2
2
years of professional experience
Work History
Store Associate
Sunrise Bakery
Hibbing, MN
12.2023 - 12.2024
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained tidy and organized store to comply with cleanliness standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Greenhouse Associate
Cherry Greenhouse
Chisholm, MN
04.2023 - 10.2023
- Answered questions and provided information regarding plants and care to help customers make informed decisions.
- Unloaded plants and nursery items from delivery trucks.
- Water, pruned and groomed plants and trees to maintain health and attractiveness.
- Inspected plants to identify for signs of disease or infestation and address problems early.
- Used effective weed control methods, promoting plant growth.
- Assisted customers with finding requested plants and flowers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Grocery Stocker
Super One Foods
Hibbing, MN
01.2023 - 03.2023
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Consistently lifted materials weighing as much as 20 pounds.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Checked aisles for spills to complete quick clean-up.
- Checked for outdated and overripe grocery items and removed from inventory.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Interacted with guests in friendly and knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
High School Diploma -
Chisholm High School
Chisholm, MN06-2020
Skills
- Unloading procedures
- Pallet jack usage
- New teller training
- Product labeling abilities
- Stock replenishment
- Merchandise recovery
- Product knowledge
- Reading comprehension
- Workplace safety
- Cleaning and sanitizing
- Time management
- Physical stamina
- Production leadership
- Able to lift 30 lbs
Languages
English
Native or Bilingual
Interests
- Offering time and support to shelters for the homeless, women, and animals
- Environmental Conservation Projects
- Animal Welfare Advocacy
- Outdoor Recreation
Timeline
Store Associate
Sunrise Bakery
12.2023 - 12.2024
Greenhouse Associate
Cherry Greenhouse
04.2023 - 10.2023
Grocery Stocker
Super One Foods
01.2023 - 03.2023
High School Diploma -
Chisholm High School