Jackson Olsen
Woodbury
Summary
A driven Diesel Mechanic with experience in diagnosing, repairing, and maintaining diesel engines and heavy equipment. Including strong skills in customer service, clear communication, providing honest recommendations, being dependable, a team player who collaborates effectively with coworkers to complete jobs efficiently, maintains a safe work environment, and delivers quality results.
Overview
6
6
years of professional experience
Work History
Diesel Technician
Metropolitan Gravel
Newport, MN
10.2021 - Current
- Perform diagnostics, maintenance, and repairs on semi-trucks and trailers and heavy equipment.
- Conduct preventative maintenance to ensure vehicles meet safety and DOT standards
- Perform MN DOT inspections
- Increased customer satisfaction levels through clear and effective communication regarding repair progress and timelines.
- Working with coworkers on complex repair tasks to help in improve workflow efficiency.
- Worked with APU customers directly to give demos of the unit, new machine walk throughs, service, and repairs.
- Performed emergency service calls for broke down trucks on the road.
Equipment Rental Specialist
South Suburban Rental
Newport, MN
08.2020 - 10.2021
- Serviced and repaired small construction equipment as well as Bobcats, excavators, and trailers
- Assisted customers with equipment to ensure operation and safety procedures
- Provide professional customer service and communication in a fast paced environment.
- Answering customer questions providing advice and pointing them in the direction of the best equipment for their specific job.
- Led party rental deliveries. Worked directly with customers on party rental deliveries/ setups to ensure their needs were met and expectations exceeded.
- Working with coworkers on most tasks to ensure efficiently and quality of work.
Education
High School Diploma -
East Ridge High School
Woodbury, MN2024
Skills
- Vehicle repairs
- Customer service
- Critical thinking
- Vehicle safety and maintenance
- Troubleshooting
- Team collaboration
- Time management
- Attention to detail
Timeline
Diesel Technician
Metropolitan Gravel
10.2021 - Current
Equipment Rental Specialist
South Suburban Rental
08.2020 - 10.2021
High School Diploma -
East Ridge High School