Jackson Thoma

Facilitated a welcoming and enjoyable environment for patrons while ensuring business necessities were met. Promptly engaged with customers while managing needs including dietary/religious restrictions, preferences, and other special requests. Maintained cleanliness of general spaces while assisting other staff members.

Organized floorplan for reservations while respecting server rotations. Greeted customers and engaged with needs politely and quickly. Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.