Jacob Burgoon
Blaine
Summary
Dynamic HR/Training Director and Athletic Trainer with a proven track record at Chick-Fil-A Roseville MN FSR. Expert in training platforms and relationship building, I've spearheaded training programs that enhanced onboarding and facilitated cross-functional team collaboration. Achievements include developing accessible training modules and significantly improving patient consultation efficiency.
Overview
4
4
years of professional experience
Work History
HR / Training Director
Chick-Fil-A Roseville MN FSR
03.2023 - 02.2025
- Collaborated with management to identify skill gaps, leading to the creation of targeted training initiatives.
- Facilitated cross-functional collaboration in the development of multi-disciplinary training programs addressing multi-unit objectives.
- Developed engaging training modules that allowed employees to access training materials remotely, increasing accessibility and convenience.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Improved onboarding experience for new hires, creating a comprehensive orientation program.
Athletic Trainer
Summit Orthopedics
08.2022 - 09.2023
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
- Assisted with casting procedures to immobilize fractures or correct deformities, providing relief from pain while promoting healing.
- Collaborated with insurance companies to expedite claims processing, facilitating timely access to necessary orthopedic interventions for patients.
- Provided exceptional support to surgeons during orthopedic procedures, ensuring optimal results while minimizing risks to patients.
Athletic Trainer
TRIA Orthopedic Center
08.2021 - 08.2022
- Assessed incoming patients quickly and efficiently, determining the appropriate level of care required based on their symptoms.
- Maintained accurate electronic health records, ensuring timely updates and thorough documentation of patient interactions.
- Assisted with casting procedures to immobilize fractures or correct deformities, providing relief from pain while promoting healing.
- Conducted pre-and post-operative assessments, identifying any potential risks or complications early on in the process.
- Reduced waiting time for consultations by efficiently triaging and prioritizing cases based on urgency and severity.
Education
Bachelor of Arts - Athletic Training
Bethel University
Saint Paul, MN05-2020
Skills
- Training evaluation
- E-learning platforms
- Athletic training
- Internal communications
- Onboarding processes
- Relationship building and management
- Training and mentoring
- Teamwork and collaboration
- Customer service
Timeline
HR / Training Director
Chick-Fil-A Roseville MN FSR
03.2023 - 02.2025
Athletic Trainer
Summit Orthopedics
08.2022 - 09.2023
Athletic Trainer
TRIA Orthopedic Center
08.2021 - 08.2022
Bachelor of Arts - Athletic Training
Bethel University
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