Jacob Kohtala
Duluth
Summary
Sales professional prepared to excel in sales development roles, offering expertise in lead generation and client engagement. Proven ability to contribute to team success through strategic outreach and relationship-building efforts. Valued for collaborative approach and adaptability, with strong skills in CRM management and persuasive communication.
Overview
12
12
years of professional experience
Work History
Sales Development Specialist
Imperial Dade-Dalco
08.2022 - Current
- Maintained up-to-date knowledge of industry trends, competitors'' offerings, and emerging technologies to inform strategic decision-making processes.
- Enhanced company reputation by participating in industry conferences, networking events, and trade shows, promoting brand awareness among potential clients.
- Developed a comprehensive understanding of client business needs, enabling the creation of tailored solutions that directly addressed their pain points and objectives.
- Developed strong client relationships to maintain high customer satisfaction and encourage repeat business.
- Won new business by articulating full value of company's capabilities to prospects.
Sales Support Specialist
Innovative Office Solutions
11.2012 - 08.2022
- Assisted customers with sales needs such as inventory and shipping questions.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Prepared and presented sales reports and customer profiles to upper management.
- Coordinated responses and resources to handle special client requests.
- Expedited product delivery times for enhanced customer satisfaction through close coordination with supply chain partners.
- Documented customer complaints and completed corrective action requests.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues related to products, services, and orders.
Education
College of Science And Engineering
University of Minnesota Duluth
DuluthHigh School Diploma -
Denfeld High School
Duluth06-2006
Skills
- Objection handling
- Salesforce proficiency
- Pipeline management
- Upselling strategies
- Cold calling
- Industry expertise
- Cross-selling techniques
- Customer relationship building
- Relationship development
- Leads prospecting
- Product demonstration
- Account prospecting
Timeline
Sales Development Specialist
Imperial Dade-Dalco
08.2022 - Current
Sales Support Specialist
Innovative Office Solutions
11.2012 - 08.2022
College of Science And Engineering
University of Minnesota Duluth
High School Diploma -
Denfeld High School
Similar Profiles
Jaden Williams MBAJaden Williams MBA
Contract Analyst at Imperial DadeContract Analyst at Imperial Dade
Steven HedrickSteven Hedrick
Warehouse Receiving Associate at Imperial DadeWarehouse Receiving Associate at Imperial Dade
Kavita RamlallKavita Ramlall
Accounts Payable Specialist at Imperial DadeAccounts Payable Specialist at Imperial Dade