Summary
Overview
Work History
Education
Skills
References
Timeline
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Jacob Korpi

Hibbing

Summary

Dynamic professional with experience at Freds, excelling in conflict resolution and team training. Proven ability to enhance customer satisfaction through personalized service and efficient transaction processing. Strong problem-solving skills demonstrated in the US Navy, where I effectively collaborated with teams to optimize mechanical systems and ensure safety compliance. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

5
5
years of professional experience

Work History

Cashier

Freds
Goodland
10.2023 - 04.2025
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Greeted customers promptly and responded to questions.
  • Processed sales transactions to prevent long customer wait times.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Collected payments and provided accurate change.
  • Answered phone calls to assist customers with questions and orders.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Performed other duties as assigned by management.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Welcomed customers, offering assistance to help find store items.

Boatswinmate

US Navy
San Diego
10.2020 - 10.2023
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Operated a variety of machinery and tools safely and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated equipment and machinery according to safety guidelines.

Education

High School Diploma -

Greenway Highschool
Coleraine, MN
08-2019

Skills

  • Supply restocking
  • Team training
  • Conflict resolution
  • Communication skills
  • Problem solving
  • Attention to detail
  • Empathy and patience
  • Adaptability
  • Order taking
  • Team building

References

References available upon request.

Timeline

Cashier

Freds
10.2023 - 04.2025

Boatswinmate

US Navy
10.2020 - 10.2023

High School Diploma -

Greenway Highschool
Jacob Korpi