Jacob Ratka
Saint Louis Park,MN
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills .
Overview
6
6
years of professional experience
Work History
Sales Associate
Five Below
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Security Officer
Allied Universal Security Services
03.2023 - 07.2024
- Utilized SIEM tools, detecting anomalies and reducing incident response time.
- Investigated security incidents to identify root causes and prevent future occurrences.
- Utilized incident management software, tracking incidents and improving response efficiency.
- Developed comprehensive security policies, aligning with industry standards and enhancing data protection.
- Monitored security systems, identifying vulnerabilities and enhancing overall system integrity.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Overnight Stocker
Target
09.2022 - 12.2022
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Prepared products by adding tags and readying pallets for restocking.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Assessed floor displays to restock merchandise.
- Updated pricing and sales signs to promote merchandise.
- Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
Assembly Worker
Aerotek
07.2022 - 08.2022
- Worked at fast and steady pace to meet production goals.
- Followed safety procedures while working in noisy and dusty environments to operate machines and tools.
- Completed accurate assembly work by positioning and aligning components.
- Suggested operational modifications to improve quality and production times and reduce costs.
Lawn Care Worker
TruGreen Lawn Care
08.2021 - 06.2022
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Performed preventative maintenance to keep equipment in excellent working condition.
- Answered customer questions regarding care and general knowledge of landscape.
- Applied weed and pest control chemicals to protect customer lawns.
- Applied fertilizer using spreader equipment for greener grass.
- Treated lawns with chemical applications to improve appearance and health.
Loader
UPS
09.2020 - 02.2021
- Unloaded materials by hand or with equipment to help team meet work demands.
- Kept loading dock clear and free of debris, minimizing accidents and injuries.
- Packaged, crated and loaded items safely for transport.
- Placed parts on trailer safely to reduce damage during shipment.
- Loaded product on trailer using packing list to verify and account for parts.
Team Member
McDonald's
04.2019 - 10.2019
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Upheld high standards of productivity and quality in operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Brooklyn Center High School
Minneapolis, MNSkills
- Hand truck operation
- Moving boxes
- Unloading merchandise
- Stocking products
- Safety awareness
- Able to lift 60 lbs
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Goal oriented
Timeline
Sales Associate
Five Below
10.2024 - Current
Security Officer
Allied Universal Security Services
03.2023 - 07.2024
Overnight Stocker
Target
09.2022 - 12.2022
Assembly Worker
Aerotek
07.2022 - 08.2022
Lawn Care Worker
TruGreen Lawn Care
08.2021 - 06.2022
Loader
UPS
09.2020 - 02.2021
Team Member
McDonald's
04.2019 - 10.2019
Brooklyn Center High School
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