Jacob Russell
Mankato
Summary
I have several years of experience in the customer service industry, where I’ve developed a strong passion for providing exceptional service. I take pride in ensuring every guest leaves satisfied. Through these experiences I have learned to excel in communication, leadership, and problem-solving skills, all of which I’m eager to bring to my future career in business.
Overview
3
3
years of professional experience
Work History
Bag drop employee
Wilds Golf Club
2023.09 - 2025.08
- Provided high end customer service to players and members. Cleaned carts and golf clubs to enhance each player's experience.
Shift Manager
Noodles & Company
2023.06 - 2025.08
- Developed from a cook/cashier into a shift manager ensuring every order is satisfactory for each customer. While performing a high level of customer service and task based mindset throughout each shift.
Cook/Cashier
Raising Canes
2022.06 - 2023.05
- Learned basic restaurant and service industry skills in an extremely fast passing kitchen. Completed tasks quickly, efficiently and correctly.
Education
B.A. - Finance
Minnesota State University, Mankato
Mankato, MN05.2028
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Adjustability
- Leadership
Timeline
Bag drop employee
Wilds Golf Club
2023.09 - 2025.08
Shift Manager
Noodles & Company
2023.06 - 2025.08
Cook/Cashier
Raising Canes
2022.06 - 2023.05
B.A. - Finance
Minnesota State University, Mankato