Jacob Say
Coon Rapids
Summary
Dedicated and motivated engagement professional with a strong background in youth development, leadership, coaching, customer service, and relationship-building. A natural team player with a passion for mentorship and community impact, bringing a strong track record of fostering collaboration, driving client satisfaction, and meeting strategic goals. Proven ability to work in fast-paced environments while ensuring quality service, safety, and positive experiences for both youth and customers. Highly adaptable and focused on achieving impactful results while continuously learning and growing. Seeking opportunities that challenge, inspire, and create meaningful change.
Overview
8
8
years of professional experience
Work History
Lead Youth Engagement Specialist
Kadiri House
07.2024 - 01.2025
- Provided leadership and mentorship to Youth Engagement Specialists, ensuring quality care for residents
- Developed and led skill-building programs for youth, focusing on personal development, social skills, and future planning
- Assisted in case management, ensuring compliance with treatment plans and state regulations
- Facilitated communication between youth, families, and external partners, including probation officers and social workers
- Ensured program compliance with all Minnesota Human Services and Child Services regulations
- Provided ongoing support to youth throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.
Valet
Citrin
01.2023 - 10.2024
- Assisted customers with post-service cleaning and vehicle maintenance in a high-volume valet setting
- Provided exceptional customer service, ensuring client satisfaction and seamless vehicle handling
- Communicated effectively with clients about their vehicle services and needs
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
Youth Engagement Specialist
Kadiri House
10.2023 - 01.2024
- Supervised and engaged with youth aged 8-17 in a group home setting, ensuring safety and positive development
- Assisted in behavioral management, crisis intervention, and daily activity coordination
- Organized educational and recreational activities tailored to individual case plans
- Provided ongoing support to youth throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.
- Built strong relationships with youth through active listening and empathy, resulting in increased loyalty and retention.
Party Host
Urban Air Trampoline Park
01.2017 - 01.2023
- Supervised and entertained groups of 5-30 children and adults in a fast-paced, high-energy environment
- Ensured safety and hygiene standards were met at all times
- Provided top-tier customer service, coordinating with parents and staff to create a memorable experience
- Recognized as #1 Party Host for outstanding performance
Education
Associate of Science - Exercise Science
Anoka Ramsey Community College
12-2025
High School Diploma -
Spring Lake Park High School
01.2020
Skills
- Leadership & Coaching
- Youth Engagement & Development
- Case Management & Compliance
- Customer Service & Communication
- Safety & Crisis Management
- Team Collaboration & Problem-Solving
- Team player attitude
- Effective multitasking
- Efficient work ethic
- Decision-making
- Patience and composure
- Strong communication skills
Awards
- #1 Party Host – Urban Air Trampoline Park
- Anoka Ramsey Basketball Team Captain
Timeline
Lead Youth Engagement Specialist
Kadiri House
07.2024 - 01.2025
Youth Engagement Specialist
Kadiri House
10.2023 - 01.2024
Valet
Citrin
01.2023 - 10.2024
Party Host
Urban Air Trampoline Park
01.2017 - 01.2023
High School Diploma -
Spring Lake Park High School
Associate of Science - Exercise Science
Anoka Ramsey Community College
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